Doorbell chime schedule resets itself

Hey the latest firmware update fixed my doorbell! The schedule has stayed where I set it now. Excellent work wyze! My camera have been working great. Thank you.

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Ditto! I can also confirm that the “All Day” setting finally persists.

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I can confirm it DID for a while… but now it’s back to rescheduling itself.

All good for me still. Did you change anything?

Nope. Wife noticed someone at the door, no chime inside. So I checked and found it had rescheduled itself. I’m just done with this thing. It is useless. (Sorry, not venting at you.) I have no faith in Wyze to get this right and keep it right. Shopping for a different brand as we speak.

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Well I definitely understand how it feels to be done with something. All good here unless anyone else CHIMES in :slight_smile:

Well…it was working for a month or so and now it’s broken again! Fix it Wyze.

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Same issue here, About once a month–at least, that’s how long it takes me to notice–the chime I have normally set to All Day changes it’s schedule on it’s own.

When this happens, the settings show All Day unchecked and the Start and Stop time are both set to the same minute which apparently makes the chime never active. The time is always the 24th minute of whatever hour it selects. Today it was set to 10:24, last time it was 9:24 but that was before Daylight Savings Time started. Is this happening because of some scheduled maintenance server side?

I’ve verified that there aren’t any connectivity issues between the doorbell and the chime. The two stay connected and the chime functions even when I plug the chime in as far from the doorbell as my home allows. This most recent time it reset itself, it was plugged into the outlet closest to the doorbell, less than 4 feet away. We even had a power outage at one point and both the doorbell and chime went out, but when everything came back up the chime was still set to All Day as I left it.

What’s going on? When can we expect the doorbell to function as such?

I have this issue exactly. After setting the schedule to all day, the schedule will uncheck itself and change the start and end time to the same time “x:24” rendering the chime useless as it will never ring. We have an Alexa speaker thankfully and it announces itself elsewhere when pressed but we hope this chime bug will eventually be fixed.

I just found this thread…
I’ve been having the same issue now for probably about 1 month. Door chime schedule this morning said 8:24 open and close. Please please fix this!!

EDIT… I found this on Reddit…

Wyze instructed me to re pair the chime. Turns out the chime firmware was stuck on 0.0.0.1. The current firmware is 0.0.0.21

So press the button on the chime for 3 seconds, then delete the chime in the app…just the chime. Then press the plus at the top and re add it. Make sure the chime is blinking blue when you do that. If it turned yellow, unplug and plug it back in. It will blink blue again. After adding it, check firmware version. Should be updated now. Hopefully that solves your issue.

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Thanks, trying this out with my own chime. I checked and the firmware for mine showed v0.0.0.1. After performing the steps you described it shows v0.0.0.21 once it’s added back to the doorbell.

We’ll give it some time and see if the issue returns or not.

I’m on the 0.0.0.21 version, and it’s STILL rescheduling itself, even though I set it to ring all day. I REALLY wish the schedule would persist, as I don’t want it to ring after putting the kids to bed, but it keeps setting it to a 24 hour do not disturb window, and I miss the doorbell completely.

I feel like this is another case of speeding along a new product and failing to maintain it after the fact (already trashing the Wyze thermostats after they don’t support 2 stage heat properly with heat pumps and strips).

Having this same issue. Very annoying! One chime is on 0.0.0.21 and the other on 0.0.0.1. This is getting annoying. Please fix this!!!

I actually was able to finally connect it after using my son’s iPhone. Please fix for all other phones.

A post was merged into an existing topic: Notifications turning off on their own!

Im in same boat, . probably going to trash

I’ve been fighting this for over a year.

Is there any lasting fix?

My camera is current as of Nov 2023 and the chime is on .21 which I also believe to be current.

I’m a Wyze fanboy, but when my elderly parents and in-laws ask what door camera to get, I won’t recommend Wyze because this thing hasn’t worked well from the start.

I have the same problem too. I have 2 chimes and they both reset to some random schedule after awhile.

Same problem here, been fighting with this for a while it’s getting pretty frustrating. Come on Wyze figure it out