Doorbell Cam V2 - No notifications, cant access cloud

Cameras
, , ,
1

My Doorbell Cam V2 has not been sending notifications or flagging anything. Kept saying “No video available at this time”. Reformat SD card, no change. Tried everything, then did a factory reset and reformat SD card afterwards, and can now at least access SD card recordings. I can not, however, access the cloud(with this camera only, I have 4 in use currently). No notifications come through, no recognition features are flagged, nothing. Its been 3 days and Im at a loss. My floodlight cam is working fine. Pan cam and v3 working fine as well. I do recall updating firmware for this camera recently, but am not seeing many issues reported about this issue. Any thoughts?

Screenshot_20251205_191144_Wyze
Screenshot_20251205_191144_Wyze1440×2935 420 KB

Screenshot_20251205_191157_Wyze
Screenshot_20251205_191157_Wyze1440×2935 465 KB

Screenshot_20251205_191213_Wyze
Screenshot_20251205_191213_Wyze1440×2935 147 KB

Screenshot_20251205_191217_Wyze
Screenshot_20251205_191217_Wyze1440×2935 90.5 KB

Screenshot_20251205_191243_Wyze
Screenshot_20251205_191243_Wyze1440×2935 150 KB

Screenshot_20251206_182215_Wyze
Screenshot_20251206_182215_Wyze1440×2935 436 KB

Screenshot_20251206_183457_Wyze
Screenshot_20251206_183457_Wyze1440×2935 325 KB

Screenshot_20251206_183501_Wyze
Screenshot_20251206_183501_Wyze1440×2935 211 KB

Screenshot_20251206_183505_Wyze
Screenshot_20251206_183505_Wyze1440×2935 209 KB

a few Google searches.

2

I’m having a similar issue with a different cam type. The new cams will live and act as if theyve recorded an event but cant replay any cloud save and no notifications for said events are coming through. My old cams work fine.

3

I finally seemed to have resolved the issue. Had to disconnect the power until the light went off (+/-2-3mins). Reconnect as if it was a new device. Seems to be working now.

4

Unfortunately, this has an integrated battery and there doesn’t seem to be a way to power cycle mine.