# Door does not unlock automatically when I approach

**URL:** <https://forums.wyze.com/t/door-does-not-unlock-automatically-when-i-approach/333145>\
**Category:** Home\
**Tags:** lock-bolt, lock\
**Created:** [June 30, 2025, 10:18pm UTC](https://forums.wyze.com/t/door-does-not-unlock-automatically-when-i-approach/333145 "2025-06-30T22:18:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![richbri](https://avatars.discourse-cdn.com/v4/letter/r/51bf81/32.png) [@richbri](https://forums.wyze.com/u/richbri)\
**Post date:** [June 30, 2025, 10:18pm UTC](https://forums.wyze.com/t/door-does-not-unlock-automatically-when-i-approach/333145/1 "2025-06-30T22:18:42Z")

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After a walk outside the geo fence area, my door does not unlock automatically as it did before the late May software update. Today I could not even open it through the app and had to get a key out. Before late May it would open the door automatically as I approached.

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**Author:** ![richbri](https://avatars.discourse-cdn.com/v4/letter/r/51bf81/32.png) [@richbri](https://forums.wyze.com/u/richbri)\
**Post date:** [September 28, 2025, 10:03pm UTC](https://forums.wyze.com/t/door-does-not-unlock-automatically-when-i-approach/333145/2 "2025-09-28T22:03:45Z")

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I have had this problem on an ongoing basis. It unlocks maybe 20% of the time. When both my wife and I go out and come back, does the fact that both of our phones have the auto unlock have any impact on whether it unlocks or not?

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [December 27, 2025, 10:04pm UTC](https://forums.wyze.com/t/door-does-not-unlock-automatically-when-i-approach/333145/3 "2025-12-27T22:04:21Z")

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Closed on December 27, 2025, 10:04pm UTC

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