# Door bell won't stay connected to wifi **URL:** \ **Category:** Services & Integrations\ **Tags:** troubleshooting, home-monitoring, support\ **Created:** [July 17, 2022, 2:47pm UTC](https://forums.wyze.com/t/door-bell-wont-stay-connected-to-wifi/235980 "2022-07-17T14:47:57Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\ **Post date:** [July 17, 2022, 3:27pm UTC](https://forums.wyze.com/t/door-bell-wont-stay-connected-to-wifi/235980/2 "2022-07-17T15:27:12Z")
## Welcome to the User Community Forum @bhuva. > [@bhuva](#): > > Is there anyway to go back to old firmware? Unfortunately, no. Because there is no uSD support on the VDBv1, there is no way to manually flash back the firmware unless Wyze pushes it. The VDBv1 has been experiencing well documented problems with the firmware from the last two updates. Wyze halted these updates until a fix can be programmed. ## Wyze Video Doorbell Firmware **4.25.1.060 (April 27, 2022)** > **Show Details** > > - Improved live stream connectivity > - Fixed a bug that caused the live stream to get stuck at 3/3 > > 4.25.1.060 includes all the updates from the previously halted version 4.25.1.042: > > - Added support for Alexa and Google Assistant integration > - Fixed a timestamp issue that caused persisting Error 06 on Wyze Video Doorbell Event videos > - Fixed a bug that caused inaccurate offline statuses > - Fixed a video rotation issue in Wyze Home Monitoring > - Fixed a bug that prevented night vision changes > - Fixed a bug that displayed incorrect chime firmware versions in Device Info > - Fixed a bug that prompted updating when using the most recent update > - Fixed a bug that prevented future setup after a Wi-Fi disconnection during pairing > > _ **Note: This firmware is paused while we look into the root cause of the live stream getting stuck at 3/3 issue.** _ **4.25.1.042 (March 30, 2022)** > **Show Details** > > - Added support for Alexa and Google Assistant integration > - Fixed a timestamp issue that caused persisting Error 06 on Wyze Video Doorbell Event videos > - Fixed a bug that caused inaccurate offline statuses > - Fixed a video rotation issue in Wyze Home Monitoring > - Fixed a bug that prevented night vision changes > - Fixed a bug that displayed incorrect chime firmware versions in Device Info > - Fixed a bug that prompted updating when using the most recent update > - Fixed a bug that prevented future setup after a Wi-Fi disconnection during pairing > > _ **Note: We are pausing this firmware while we look into the cause of reports of longer loading times for live streams or connections failing at step 3/3. We apologize to anyone impacted by this issue.** _ There are **many** threads discussing this, including an update from Wyze. Here are just a few. There are others linked within the threads. > [@Fix-It-Friday 7/1/2022](https://forums.wyze.com/t/fix-it-friday-7-1-2022/234511/28): > > _ **Wyze Video Doorbell is getting stuck on 3/3 instead of displaying the live stream** _ > > We have the QA report and are going to progress with the beta. We currently expect it to go out to testers either this week or next week and will let you know if that changes. > [@WYZE Video Doorbell connectivity issues](https://forums.wyze.com/t/wyze-video-doorbell-connectivity-issues/191564): > > Hello everyone, I recently purchased a WYZE video doorbell. Installation was easy did not have any issues. It connected to my network with no problem and everything seems to work fine for maybe the first hour of having the camera on. All of a sudden I cannot live view at all, goes through step 1 then 2 and then just stays on step 3. Sometimes it goes through all the steps and I get a black screen with a time stamp. The doorbell functions and detects motion like it is supposed to, BUT I go to vi… > [@Doorbell Live Video](https://forums.wyze.com/t/doorbell-live-video/235686): > > Doorbell must be reset each time I attempt go to “Live” view. I have reset the camera and problem still exist. > [@Stuck at 3 of 3 Authenticating - Firmware 4.25.1.060](https://forums.wyze.com/t/stuck-at-3-of-3-authenticating-firmware-4-25-1-060/227357): > > Stuck at 3 of 3 Authenticating - Firmware 4.25.1.060 Anyone else having doorbell issues? R > [@Doorbell takes long or will not connect to app](https://forums.wyze.com/t/doorbell-takes-long-or-will-not-connect-to-app/233770): > > I set up and started using my doorbell camera, it worked good and connected to the app fine…a bit slow…but it connected. Now I wait for 5 minutes and it won’t connect. I have tried to unplug and reset. No help. It still records some but not all events. Example I left this morning at 0500 it did not pick up an event. Wife went out at 0700 and it showed an event. Wondering how I fix this? > [@Video Doorbell ongoign problems - will not stay connected](https://forums.wyze.com/t/video-doorbell-ongoign-problems-will-not-stay-connected/197250): > > Has anyone received any help from Wyze for the doorbell cam problems? This is the second one I’ve had and the first one I sent back thinking the camera was the problem but this doorbell camera is doing the same thing, not staying connected to the Wifi. My old RING doorbell was always on, a little slow but at least it worked. This is a total disaster. The only way I get it to work for a few hours is to take the doorbell off the wall, disconnect and reconnect one wire then go through the entir… > [@Wyze doorbell 4.25.1.042 (March 30 2022) - unusable/slow connection & streaming](https://forums.wyze.com/t/wyze-doorbell-4-25-1-042-march-30-2022-unusable-slow-connection-streaming/224261): > > Since updating my firmware to the one mentioned in the comments, it takes about a minute to authenticate with my doorbell (sits on step 3 of 3 a long time) and then once it does start streaming my door bell video is playing back at 1.2KB/s I’ve reset the doorbell, no change. I moved my router closer and reset again, no change. my other wyze cams (2 x v2s) work fine, they authenticate quickly and stream at 70-100KB/s and are located further from my router. Anyone else having issues? is this a … > [@Wyze Doorbell broken Firmware Still?](https://forums.wyze.com/t/wyze-doorbell-broken-firmware-still/232582): > > My doorbell is getting stuck at “getting video data”. Googled it, and found a [Reddit discussion](https://www.reddit.com/r/wyzecam/comments/tyd6h0/anyone_having_issues_with_the_wyze_doorbell/) about it. It is happening to me. Especially the “split second rotate to landscape” and “try going out and waving at the camera as you are loading the feed. It should load” bugs. Now, I am just eternally stuck at step 3. Did Wyze even acknowledge this bug? Can we roll back firmware? > [@Doorbell camera in live view](https://forums.wyze.com/t/doorbell-camera-in-live-view/224282): > > Doorbell camera not working in live view > [@Wyze Video Doorbell Firmware 4.25.1.042 and Wyze Video Doorbell Pro Firmware 1.0.64 Released! - 3/30/22](https://forums.wyze.com/t/wyze-video-doorbell-firmware-4-25-1-042-and-wyze-video-doorbell-pro-firmware-1-0-64-released-3-30-22/223687): > > MOD UPDATE: Firmware 4.25.1.042 for Wyze Video Doorbell is paused while we look into the cause of reports of longer loading times for live streams or connections failing at step 3/3. Hello, Forum Friends! I have an update that I know some of you have been waiting for! Wyze Video Doorbell and Wyze Video Doorbell Pro have firmware updates today! The Pro gets Quick Responses and motion detection zone support and the original doorbell has Alexa and Google Assistant integration and bug fixes. … > [@Wyze Video Doorbell Firmware 4.25.1.060 Released! - 4/27/22](https://forums.wyze.com/t/wyze-video-doorbell-firmware-4-25-1-060-released-4-27-22/227142): > > Thank you for your patience! Wyze Video Doorbell firmware 4.25.1.060 is releasing with connectivity improvements. It also has the Google Assistant and Alexa integration and bug fixes from the halted 4.25.1.042. partying_face Read our Release Notes: --- _[View the full topic](https://forums.wyze.com/t/door-bell-wont-stay-connected-to-wifi/235980)._