# Does Wyze Cam V4 support 5G cellular network? **URL:** \ **Category:** Cameras\ **Tags:** cam-v4, support, iphone-ipad\ **Created:** [June 7, 2024, 8:19pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189 "2024-06-07T20:19:56Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jaya](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jaya](https://forums.wyze.com/u/jaya)\ **Post date:** [June 7, 2024, 8:19pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/1 "2024-06-07T20:19:56Z")
Can anyone confirm? I would like to make sure before buying it. ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [June 7, 2024, 8:22pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/2 "2024-06-07T20:22:20Z")
All cameras need to connect to Wi-Fi, so you would need a hotspot or cellular modem that will act as the router. The cameras cannot connect directly to 5G cellular. ---
**Author:** ![jaya](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jaya](https://forums.wyze.com/u/jaya)\ **Post date:** [June 7, 2024, 8:35pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/3 "2024-06-07T20:35:13Z")
The reason I’m asking is because I have two cams v3 and it appears that the app cannot connect cameras over the 5g cellular when I’m away home. Having said that I can only view the live cameras only I’m home using a wifi. If I’ve understood what you mentioned, any wyze camera does not support 5G. correct? ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [June 7, 2024, 8:37pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/4 "2024-06-07T20:37:35Z")
> [@Still cannot connect to my cameras when not on my home WIFI](https://forums.wyze.com/t/still-cannot-connect-to-my-cameras-when-not-on-my-home-wifi/292126): > > Can someone explain why I am still unable to connect to my Wyze cameras via the app when not on my home Wi-Fi system. Wyze where are you? I have nine Wyze cameras in my home and they are completely unusable because I am unable to view my cameras while away. This is the new event just started recently. How come this is still going on I’ve paid a lot of money for my cameras. I’ve tried all of the suggested fixes yet nothing works. My cameras are useless. We have them so we can monitor the home … ---
**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\ **Post date:** [June 7, 2024, 8:55pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/5 "2024-06-07T20:55:40Z")
Yet another person who is confusing 5th generation ( 5G ) cellular and 5 GigaHertz ( 5 GHz ) WiFi. There is absolutely zero relationship between the two. WiFi operates on 2.4 GHz and 5 GHz and recently 6 GHz. Whereas cellular has progressed through different generations of technology. That started with Advanced Mobile Phone service (AMPS), then 2nd Generation (2G), then 3rd generation (3G), then 4th generation (4G), and now 5th generation (5G). There are some other abbreviations in there at the different generations, but that is well outside the scope of this discussion. The Wyze cameras operated exclusively via WiFi and with one or two exceptions only using the 2.4 GHz frequency band. Once your camera connects to your WiFi and from there to the Internet, is the end of the camera dependency. Whether your phone is using your WiFi, your cellular data, or some other WiFi SHOULD not make any difference. However, with that said, some people have had problems connecting to their cameras when they are outside of their WiFi. In MOST of these cases, the issue has been traced to either using a VPN or some setting (usually security) in their router that is blocking the connection. A bunch of people in the past few months have run into this if they are using Xfinity as an ISP. Apparently there is a hardware of software change with Xfinity that seems to be a common (but not the only) thread. In that situation the problem is with Xfinity and likely Wyze can not fix it - Xfinity has to. The link in WildBills post is to that rather long thread. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [June 7, 2024, 10:27pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/6 "2024-06-07T22:27:34Z")
> [@K6CCC](#): > > Yet another person who is confusing 5th generation ( 5G ) cellular and 5 GigaHertz ( 5 GHz ) WiFi. What they meant to ask is, “Do Wyze cams support remote access via the Wyze app using 5G cellular service on my phone?”. That would be a yes, but there is an ongoing issue for some. ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [June 7, 2024, 11:36pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/7 "2024-06-07T23:36:53Z")
It would be cool if Wyze could set up a public cam and share it out to the world. or at least to people with these issues. If they connect to the public cam, a lot of questions would be resolved. ---
**Author:** ![07w](https://avatars.discourse-cdn.com/v4/letter/0/3ab097/32.png) [@07w](https://forums.wyze.com/u/07w)\ **Post date:** [June 8, 2024, 3:49am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/9 "2024-06-08T03:49:47Z")
what would happen if the public cam got rigged after a firmware update? ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [June 8, 2024, 6:15am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/10 "2024-06-08T06:15:41Z")
> [@07w](#): > > what would happen if the public cam got rigged after a firmware update? Rigged? If a patch broke it? I hope someone will spot it straight away. ---
**Author:** ![vyzetokupa](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/vyzetokupa/32/97285_2.png) [@vyzetokupa](https://forums.wyze.com/u/vyzetokupa)\ **Post date:** [June 8, 2024, 10:02am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/11 "2024-06-08T10:02:37Z")
OP confused wifi with 5g? Looks perfectly clear question to me. ---
**Author:** ![head.space](https://avatars.discourse-cdn.com/v4/letter/h/74df32/32.png) [@head.space](https://forums.wyze.com/u/head.space)\ **Post date:** [June 12, 2024, 4:11am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/12 "2024-06-12T04:11:38Z")
The question is INCORRECT. Wyze cams do not connect to ANY cellular network (5G or not) since they are NOT PHONES. Wyze Cams are usually installed stationary inside/outside a house/apartment, connected to a home WIFI and can be accessed (watched) through Wyze app on your phone. Your phone can be connected to same home WIFI or NOT (cellular 3G, 4G, 5G or another WIFI spot). In fact, your phone can be anywhere in the world. As long as your home WIFI and your phone (5G or not) BOTH have access to fast INTERNET you should have access to your cameras through your WYZE app. NOW. If your question is about two types of home WIFI 2.4 GHz or 5GHz, your WIFI router should be able to broadcast BOTH at the same time. So this shouldn’t be a problem at all. If it’s not - fix it in the router settings to broadcast both or buy one that does that automatically depending on the device connected. A lot of SMART devices (bulbs, plugs, etc support 2.4GHz connections only, so newer WIFI routers are best as they are flexible to accommodate all smart devices without the need to adjust settings and also have newest (fastest) 6GHz connection available too. 2.4Ghz WIFI has a speed limit of 100 Mbps. Wyze cam v4 is 2k camera and uses speeds up to 30 Mbps for a full-quality picture - which is plenty even on a 2.4GHz WIFI connection. And, apparently, Wyze cam v4 supports only 2.4GHz WIFI connections, but supports WIFI 6 routers. Hope it helped clear things for you. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [June 12, 2024, 4:38am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/13 "2024-06-12T04:38:32Z")
> [@head.space](#): > > And yes, Wyze cam v4 supports all three: 2.4GHz, 5GHz and 6GHz WIFI connections. Wyze Cam v4 supports only 2.4 GHz. > **[Wyze Cam v4 Tech Specs](https://support.wyze.com/hc/en-us/articles/23746258989851-Wyze-Cam-v4-Tech-Specs)** > > Wyze Cam v4 Tech Specs > Wyze Cam v4 Device Details > > > Model:  > > WYZEC4 > > > > Color: White, Grey > > Finish: Textured matte > > Dimensions: 2.64 in x 2.28 in x 3.98 in (mm)  > > > Weight: 0.49 lbs (222 g) > > > Materia... If you are live streaming Cam v4 locally over a 5 GHz channel via your phone/tablet, that path is: Cam v4 ~ (2.4 GHz) ~ router ~ (5 GHz) ~ phone/tablet ---
**Author:** ![head.space](https://avatars.discourse-cdn.com/v4/letter/h/74df32/32.png) [@head.space](https://forums.wyze.com/u/head.space)\ **Post date:** [June 12, 2024, 3:09pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/14 "2024-06-12T15:09:09Z")
![Screenshot_20240612_110802_Opera](https://us1.discourse-cdn.com/wyze/original/3X/e/4/e46d2562fc40bd59f711c593a59b80a61eb9461b.jpeg) WIFI 6 IS BOTH 2.4 AND 5GHz ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [June 12, 2024, 3:11pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/15 "2024-06-12T15:11:19Z")
Cam v4 supports only the 2.4 GHz channels of Wi-FI 6. > **[Wyze Cam v4 Setup Guide](https://support.wyze.com/hc/en-us/articles/23746352335771-Wyze-Cam-v4-Setup-Guide)** > > Before you begin setup: > > > Download the Wyze app on your smartphone or tablet. > > > Connect your device to a 2.4 GHz Wi-Fi network. > > > Unpack your Wyze Cam v4 removing all plastic and packing materials.... > **[Which Wyze devices work with 5 GHz?](https://support.wyze.com/hc/en-us/articles/24705706207643-Which-Wyze-devices-work-with-5-GHz)** > > Wyze Battery Cam Pro, Wyze Cam Floodlight Pro and Wyze Video Doorbell Pro support 5 GHz networks. > All Wi-Fi connected Wyze devices support 2.4 GHz networks, as they work better over long distances ... ---
**Author:** ![head.space](https://avatars.discourse-cdn.com/v4/letter/h/74df32/32.png) [@head.space](https://forums.wyze.com/u/head.space)\ **Post date:** [June 12, 2024, 3:30pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/16 "2024-06-12T15:30:56Z")
Ok. It is confusing then when it specifies WIFI 6 support. Thanks for clarifying that. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [June 12, 2024, 3:33pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/17 "2024-06-12T15:33:50Z")
Definitely confusing. 👍 But Wyze is simply conveying that if you have a Wi-Fi 6 router, Cam v4 (and all other cam models) will work fine (over 2.4 GHz). ---
**Author:** ![alvaros](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/alvaros/32/27735_2.png) [@alvaros](https://forums.wyze.com/u/alvaros)\ **Post date:** [June 13, 2024, 12:58am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/18 "2024-06-13T00:58:27Z")
Maybe OP already considers this answered, but just in case… I can watch my V3 cameras from my phone connected to a 5G cellular network. The V3 cameras are connected to the 2.4 GHz WiFi network of my home’s router. As far as I know, all Wyze’s products can only be connected to a 2.4 GHz WiFi network (not to a 5 GHz WiFi , for example). You can watch your cameras from a phone connected to Wifi (2.4 GHz, 5 GHz, …) or to any cellular network (GSM -3G-, LTE -4G-, or 5G). ---
**Author:** ![kaguilar329](https://avatars.discourse-cdn.com/v4/letter/k/a4c791/32.png) [@kaguilar329](https://forums.wyze.com/u/kaguilar329)\ **Post date:** [June 13, 2024, 1:28am UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/19 "2024-06-13T01:28:46Z")
No. ---
**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\ **Post date:** [June 13, 2024, 1:57pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/20 "2024-06-13T13:57:15Z")
Welcome to the forum, however “No.” what? ---
**Author:** ![colonel](https://avatars.discourse-cdn.com/v4/letter/c/dec6dc/32.png) [@colonel](https://forums.wyze.com/u/colonel)\ **Post date:** [June 13, 2024, 2:59pm UTC](https://forums.wyze.com/t/does-wyze-cam-v4-support-5g-cellular-network/301189/21 "2024-06-13T14:59:34Z")
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