DNS points to prohibited IP

Firmware update shows all devices up to date, But one of them shows an old firmware version. When I select ‘what’s new’ I get the following error:
How do I update the firmware on this camera

V2 Camera
Latest version:
current version;

The other camera show:
Error 1000

Ray ID: 5f6b4c0e18d530aa •2020-11-23 13:39:34 UTC

DNS points to prohibited IP

What happened?

You’ve requested a page on a website (support.wyzecam.com) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system.

What can I do?

If you are the owner of this website:
you should login to Cloudflare and change the DNS A records for support.wyzecam.com to resolve to a different IP address.

Cloudflare Ray ID: 5f6b4c0e18d530aa
Your IP: & security by Cloudflare

2 posts were merged into an existing topic: Wyze Support link/page is down?