# Discoloration in Wyze V2 field

**URL:** <https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825>\
**Category:** Cameras\
**Tags:** tips-and-tricks, iphone-ipad\
**Created:** [September 12, 2020, 9:18pm UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825 "2020-09-12T21:18:39Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![cymui](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@cymui](https://forums.wyze.com/u/cymui)\
**Post date:** [September 12, 2020, 9:18pm UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/1 "2020-09-12T21:18:39Z")

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My Wyze V2 camera recently gave a purplish discoloration in the field of vision on the left side of the picture. This has been going on for 2-3 weeks but seems to be extending in area of involvement slowly. I tried to wipe the surface of the lens clean with a clean towel but there was no improvement. Will appreciate any recommendations. Thanks.

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**Author:** ![tomp](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tomp/32/4837_2.png) [@tomp](https://forums.wyze.com/u/tomp)\
**Post date:** [September 12, 2020, 9:35pm UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/2 "2020-09-12T21:35:01Z")

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There is a small filter inside the lens that moves when the cam switches from day to night vision. It is driven by a small solenoid and sometimes it gets stuck. When it does you get that purple color.  
A possible quick fix is to manually switch the cam from day to night vision quickly several times, forcing it to move back & forth. That sometimes works.  
I’ve never tried this one, but I’ve also heard of folks putting a strong magnet to to the side of the cam.  
If that fails and you are still within the warranty period, i would suggest that you contact [Wyze Support](https://support.wyzecam.com/hc/en-us/requests/new) and either open an online ticket or call them.  
Live support is available:  
+1-206-339-9646  
Monday - Friday 5 am - 6 pm PT  
Saturday 8 am - 4 pm PT

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**Author:** ![harps](https://avatars.discourse-cdn.com/v4/letter/h/439d5e/32.png) [@harps](https://forums.wyze.com/u/harps)\
**Post date:** [September 13, 2020, 12:50am UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/3 "2020-09-13T00:50:12Z")

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I’ve had that on 4 of my v2 cams. Unfortunately it’s there on 3 of them however on 1 it did self resolve after leaving unplugged for about a month.

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**Author:** ![cymui](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@cymui](https://forums.wyze.com/u/cymui)\
**Post date:** [September 13, 2020, 2:22am UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/4 "2020-09-13T02:22:56Z")

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Thanks for the information. So did you try to unplug the 3 V2 cams that have persistent problem?

cymui

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**Author:** ![harps](https://avatars.discourse-cdn.com/v4/letter/h/439d5e/32.png) [@harps](https://forums.wyze.com/u/harps)\
**Post date:** [September 13, 2020, 2:40am UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/5 "2020-09-13T02:40:52Z")

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Yep I tired to resolve them but couldn’t. Tried the Magnet also. Even open up out of casing but didn’t know what to look for.

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**Author:** ![cymui](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@cymui](https://forums.wyze.com/u/cymui)\
**Post date:** [September 13, 2020, 3:01am UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/6 "2020-09-13T03:01:41Z")

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Thanks. I am thinking if I should follow your way of leaving the camera unplugged for one month and see if that will resolve the problem.

cymui

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**Author:** ![dr.know](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dr.know/32/24509_2.png) [@dr.know](https://forums.wyze.com/u/dr.know)\
**Post date:** [September 18, 2020, 4:15pm UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/7 "2020-09-18T16:15:25Z")

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Hi @cymui There was a recent post regard the same issue here.

> [@Purple line of left of camera image](https://forums.wyze.com/t/purple-line-of-left-of-camera-image/121835):
>
> [IMG\_1923] [IMG\_1924] [IMG\_1925] A few of my cameras show these purples lines on the left side of the camera. This is not the purple tint issue others are posting about, This is what I did so far. Cycle the nightvision On / Off / Auto. Reboot camera, power down for a few minutes, set up again as a new device. Updated the firmware to the latest version. Stand camera up on base extended away from the magnet. Seems like the purple lines are baked into the sensor. Any other suggestions to try? O…

@harps Near the bottom of that thread is a picture by @gku2 showing the IR filter (on left) with the solenoid coil.

To find more information, search this forum for ‘ **solenoid** ’

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**Author:** ![gku2](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gku2/32/26578_2.png) [@gku2](https://forums.wyze.com/u/gku2)\
**Post date:** [September 18, 2020, 7:07pm UTC](https://forums.wyze.com/t/discoloration-in-wyze-v2-field/122825/8 "2020-09-18T19:07:27Z")

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Cleaning the round one seem to be the most important.

I suspect that the neoprene rubber is gassing out vapors from heat and causing the filter to pick up contaminants …

But if you’re in there already I’d clean the 2 square one also…
