# Detection Zone Settings Blank Again! **URL:** \ **Category:** Cameras\ **Tags:** cam-v3\ **Created:** [July 27, 2022, 3:21am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927 "2022-07-27T03:21:15Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [July 27, 2022, 3:21am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/1 "2022-07-27T03:21:15Z")
Tried to change my Detection grid settings and they are blank. This happened before apparently it’s happening again. It’s becoming harder and harder to invest more into the Wyze camera ecosystem when there are so many issues making my cameras useless. ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [July 27, 2022, 5:11am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/3 "2022-07-27T05:11:59Z")
Your first solution didn’t work at all and the second solution only works temporarily. After turning off my phone and turning it on again while in the Detection Zone it comes back but when I close the app and go back into the Detection Zone it’s blank again. Just another software glitch caused by Wyze, why can’t they get their act together?! ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [July 27, 2022, 5:51am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/5 "2022-07-27T05:51:03Z")
Maybe you accept sloppy programming but I don’t. If Wyze took the time to test things prior to releasing the software then we wouldn’t have to keep submitting logs! ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [July 27, 2022, 9:22am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/7 "2022-07-27T09:22:39Z")
My frustration is not directed at you. If you took it that way I’m sorry. ---
**Author:** ![bsugita](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@bsugita](https://forums.wyze.com/u/bsugita)\ **Post date:** [July 27, 2022, 7:23pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/9 "2022-07-27T19:23:16Z")
My Wyze Cam V3s (4 of them) randomly lose their detection zone settings and start recording/notifying of motion outside the zone a couple times a week. I have to go in each time I start getting notifications outside the detection zone and create it again. For me this has always happened (for over a year) and it is super annoying. Why they can’t make software that saves the detection zone settings past 2 days is beyond me. ---
**Author:** ![JamesT6](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/jamest6/32/104553_2.png) [@JamesT6](https://forums.wyze.com/u/JamesT6)\ **Post date:** [July 27, 2022, 7:54pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/10 "2022-07-27T19:54:13Z")
I’m having this issue on one of my V3’s as well ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 1, 2022, 11:30pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/11 "2022-08-01T23:30:25Z")
Been seeing a lot of reports on this recently, @WyzeJasonJ are you guys aware of this? Probably should get some app and cam logs ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [August 2, 2022, 1:31am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/12 "2022-08-02T01:31:03Z")
My V3 did it again today! And Motion Tagging was also turned off by itself. ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [August 2, 2022, 4:28pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/13 "2022-08-02T16:28:23Z")
@IEatBeans, thanks for tagging me. @Resist I am sorry this is happening, I will get this reported to the team can you submit a log the next time it happens so I can pass that up also. ---
**Author:** ![kfowler04](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@kfowler04](https://forums.wyze.com/u/kfowler04)\ **Post date:** [August 3, 2022, 2:11pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/14 "2022-08-03T14:11:07Z")
My outdoor cams turn detection settings OFF at least once a week, on their own ---
**Author:** ![cf7](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/cf7/32/20506_2.png) [@cf7](https://forums.wyze.com/u/cf7)\ **Post date:** [August 3, 2022, 2:50pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/15 "2022-08-03T14:50:30Z")
What firmware version and app version 1os or Android? ---
**Author:** ![kfowler04](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@kfowler04](https://forums.wyze.com/u/kfowler04)\ **Post date:** [August 3, 2022, 3:57pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/16 "2022-08-03T15:57:41Z")
Firmware 4.17.4.140 Android ---
**Author:** ![bsugita](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@bsugita](https://forums.wyze.com/u/bsugita)\ **Post date:** [August 3, 2022, 6:54pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/17 "2022-08-03T18:54:02Z")
Firmware 4.36.9.139 IOS ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [August 4, 2022, 7:27am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/18 "2022-08-04T07:27:34Z")
This issue happened yet again on the same V3 camera! ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [August 4, 2022, 8:00am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/20 "2022-08-04T08:00:53Z")
No logs since @WyzeJasonJ requested them. Need logs for the developers to solve this. Thanks! 🙂 ---
**Author:** ![bsugita](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@bsugita](https://forums.wyze.com/u/bsugita)\ **Post date:** [August 4, 2022, 1:48pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/21 "2022-08-04T13:48:10Z")
Ok, all 5 of my cameras lose detection zone setting every couple days… Here are the logs for two of the cameras… LOG ID: 670743 LOG ID: 670747 ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [August 4, 2022, 8:09pm UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/22 "2022-08-04T20:09:40Z")
Getting so tired of having to put my phone to sleep then wake it just to fix the detection zone blank issue. Seems ridiculous that we have to provide logs when all Wyze has to do is use one of their own cameras to see the issue. Or better yet properly test App updates prior to releasing them, so the bugs are caught and fixed before we have to deal with them. Seems like every new update has issues. Here’s another suggestion, stop adding new features and just focus on fixing bugs. ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 5, 2022, 1:21am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/24 "2022-08-05T01:21:26Z")
Mine are all working now, tested 4 WCO cams, (v1 and v2 WCOs) and a few v3s and a v2. All working, all retained theirs saved state. ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [August 5, 2022, 1:36am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/25 "2022-08-05T01:36:06Z")
And yet mine just now did it again! ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [August 5, 2022, 1:59am UTC](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927/27 "2022-08-05T01:59:50Z")
Yes, I’ve had to deal with Wyze issues for so long I know the troubleshooting steps. [Next page](https://forums.wyze.com/t/detection-zone-settings-blank-again/236927.md?page=2)