# Detection zone not working (video and picture included) **URL:** \ **Category:** Cameras\ **Tags:** video-doorbell-pro, iphone-ipad\ **Created:** [October 23, 2024, 10:11pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636 "2024-10-23T22:11:10Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![uptwo](https://avatars.discourse-cdn.com/v4/letter/u/8c91f0/32.png) [@uptwo](https://forums.wyze.com/u/uptwo)\ **Post date:** [October 23, 2024, 10:11pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/1 "2024-10-23T22:11:10Z")
Hi, despite setting detection zones, I still get notifications about moving objects not in the zone. See below Here is link to the detection zone: [![Imgur](https://us1.discourse-cdn.com/wyze/original/3X/b/8/b8c13f66159e3293cde0f1fdb246c43cb4340808.jpeg "imgur.com") ](https://imgur.com/MOtZHNi) Here is link to a video that, despite the above detection zone, still set off a notification: What is wrong and how do I fix this? ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [October 23, 2024, 10:46pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/2 "2024-10-23T22:46:34Z")
What is your detection Settings and Notification Settings set to? Person, Pet, All Motion, etc. Also, the event video is from 10/05 and the Detection Zone image Shows 10/23, can you attach a more recent Event Video? Also note, If you have Motion Trigger enabled, then the shadows can trigger a notification and not necessarily something on the street. ---
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [October 23, 2024, 11:13pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/3 "2024-10-23T23:13:20Z")
Enable motion tagging (the green box) so that you can see if the box goes into the detection zone, that is known to cause detections to trigger. More of an issue on some models than others. ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [October 23, 2024, 11:58pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/4 "2024-10-23T23:58:06Z")
I indicated that as well, but then realized that the Doorbell Pro does not have Motion Tagging as an option. ---
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [October 24, 2024, 12:00am UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/5 "2024-10-24T00:00:16Z")
> [@spamoni](#): > > Doorbell Pro does not have Motion Tagging as an option. Well that’s a weird thing to exclude. Wonder if the fisheye lens throws off some of the detection zone accuracy. Wouldn’t think so, but who knows. It does theoretically focus more light toward the center of the sensor. ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [October 24, 2024, 12:01am UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/6 "2024-10-24T00:01:37Z")
I agree, I got confused between all the Wyze Devices I have. 🤷‍♂️ ---
**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\ **Post date:** [October 24, 2024, 6:34am UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/7 "2024-10-24T06:34:05Z")
If I recall correctly, the VDBPro had some kind of detection zone u glitch if it was on battery (not hard wired), and woke up from a cold start (hadn’t been turned on in a while). Then there was a fraction of a second where it ignores the detection zone or something while still turning on. There was something weird like that. We had a thread on it somewhere and had a dev look into it. I thought they resolved this, but it could be that. ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [October 24, 2024, 3:30pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/8 "2024-10-24T15:30:07Z")
Mine is hardwired and still no Motion tracking. 🤷‍♂️ ---
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [October 24, 2024, 9:16pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/10 "2024-10-24T21:16:28Z")
There is a user here looking to buy used/dead cameras - might want to reach out to them. Personally, my OGs (with the exception of a firmware glitch a couple versions ago) are extremely accurate with detection zone, I have one watching my front steps, and removed the bottom step since the neighbors cat always walks along it, put the line right along the top of the step, never sets it off anymore. ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [October 24, 2024, 10:09pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/11 "2024-10-24T22:09:31Z")
I have had no issue with detection zones. I have most Wyze camera’s and found all of them to honor the Detection zones. Of course there are random things that occurred and Shadows, leaves, etc. has caused false positives. Guess I may be an anomaly with this. The Video Doorbell pro does not have the Motion Tagging option, but detection zones work well for me. ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [January 22, 2025, 10:33pm UTC](https://forums.wyze.com/t/detection-zone-not-working-video-and-picture-included/313636/14 "2025-01-22T22:33:48Z")
Closed on January 22, 2025, 10:33pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.