Has anyone had a problem with the app requiring you to bypass the detection zone enabled message every time you try to view your camera in the app? I check the bypass for 14 days option yet every day it pops up again. I’ve tried to contact Wyze about it but can never get through to get an answer.
I can’t reproduce this. I’m assuming this is a pan V4 camera. I have firmware 4.70.0.2415.
Welcome to the Forum, @tonykestner! 
Sharing some details about which app version(s) and firmware you’re using might be a helpful place to start. Do you have the same experience on both Android and iOS? I see that your profile notes both.
How are you trying to contact them?
It appears to be Cam Pan v3, as the icon at the top of the screenshot doesn’t show a spotlight.
It is a Pan v3 with version 4.50.14.3339 software. I tried updating but it says my version is up to date. I only use iOS, I have no android devices.
I have tried calling the service line, creating service ticket, and using the support message. Service line puts me on interminable hold, support message freezes on me.
That’s correct. You have the most recent version according to the Release Notes & Firmware page.
Okay, I was just going by what your Forum profile says for “Wyze App”. 
This link should take you to that section of your profile if you want to update it to reflect only iOS use. This also makes me wonder if this is an iOS-specific bug. That (and Android-specific bugs) happens sometimes with the Wyze app, and I don’t use iOS, so I’ve been unable to replicate this.
I’m not sure what you mean by “support message”. What additional detail can you provide about that, and how are you attempting to create a ticket? When I visit the Help Center to create a ticket, I usually have to tell the “AI-powered search” create ticket more than once[1] before I get the prompt to enter my “Name”, “Email”, and “Description”. Since the “Description” field doesn’t provide a lot of space, I think it doesn’t really matter how brief your description is. Wyze’s system will generate an e-mail message to you automatically with a Wyze Ticket number, and you can just reply to that message from your e-mail client and add as much detail as you want. I typically wait until I see an e-mail response from the “Wyze-E” bot before I reply and spend any significant effort describing the problem and any troubleshooting steps I’ve already taken. After that, your responses should be from human agents.
I don’t like waiting on hold, so I haven’t tried calling them. I prefer handling tickets via e-mail for that reason.
I’d also consider submitting a log from the app after you reproduce the issue and include the Log ID when you generate the ticket.
Note: A log is not the same as a ticket.
A frequent user complaint is the absence of follow-up from Wyze following the submission of a log from the app. If you choose to submit a log, then Wyze's system will generate an e-mail message to you with advice to contact Support if you need help, because the engineers will have access to the logs, but Support agents do not. You can include a Log ID when you create a Wyze Ticket in order to connect a log to an expanded description of an issue in a ticket, and that's information that the Wyze Wizards may be able to pass along to the engineering team, but those seem to be two separate systems, and it's important to understand the difference.
A relevant Help Center article goes into more detail.
Incidentally, the IP address in your screenshot is legible, and trying to obscure that probably isn’t necessary or very useful, because it’s not a public IP address: It’s within a reserved private range that’s commonly used/assigned by routers. Millions (if not more) of connected devices will have this same private IP address on internal networks, so you can save yourself the trouble of trying to edit that out of any images you share in the future.
When I tried a few minutes ago, I had to enter it three times. ↩︎
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