Customer Service Horrible

Customer Service is horrible. My base station stopped working. I was promised a replacement but I have been without service for a month. Nobody cares at all.

Do you have a Ticket Number for this? if you do, can you post it here?

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One other question, when did you reach out to Wyze so I can see about helping out? I will see about forwarding the info when I get the additional details.

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I first reached out on 5/6 and was given order #017784378…I was told 1-3 business days and it’s been nothing but waiting and more waiting

Thank you, I have forwarded to try and help. I am sure they will review the ticket and info provided.

Just so you know, I do not work for Wyze, I am a volunteer to help in this community forum.