connection problem

I have the wyze cam v2, away from home I am only able to connect to cam about 10% of the time, any ideas? I have DSL at home.

Thanks!

See this:

https://2lofnd24kddg1841xi3wn90z-wpengine.netdna-ssl.com/wp-content/uploads/2018/03/Troubleshooting-Guide-1.pdf

 

It could be that you have insufficient upload speed on your DSL. Have you tested your upload speed (www.speedtest.net)?