I agree that they are useless without full (or at least longer) event recording. I bought a bunch of them and have been unsuccessfully trying to return them as a result of this. It would be helpful to know that this is happening, as well as a timeline. It would also be helpful to know when motion to SD recording will be available (if it will). At the moment I am embarrassed for having recommended these to others.
I’m dumbfounded. I never considered that these cameras wouldn’t record motion to the SD cards. After several attempts to troubleshoot my camera, I finally sought out information on ‘my’ issue, only to discover that this feature hasn’t been implemented yet. I guess I will anxiously await the update…
How do you apply the Cam Plus to the Outdoor Cam? I joined the beta app, installed it, but I can only select my V2s and don’t have the multiple length recording options in your screenshot.
Cam Plus is not available for the outdoor camera…it won’t be available until December.
I will never again recommend Wyze to friends or family. They promised free person detection forever and went back on their promise. The outdoor cams I bought are useless because they only record 12 seconds, and that’s IF they pickup motion at all (which mine only work 50% of the time and the other 50% seems to be phantom movement that is invisible, maybe there’s warm ghosts in my yard). I’m not willing to pay a monthly fee for something that was promised to be free, and yeah it’s only 15 bucks a year PER camera but just watch, they will be raising the price to fund all of these new products.
Me and my sister keep getting “SD card not installed errors” every so often, I restarted the camera and even formatted the SD card. I’m using a Wyze SD card I bought from wyze.com so I think we should be able to view playback if we are cam plus subscribers instead of using the SD card for that, instead have SD Card as a back up… for when it actually works and records…
I’ve been getting those now too. It’s definitely seeming like Wyze is stretching itself a little thin with all the product releases and it can’t focus on the ones it already has and their issues. I get being an aggressive startup, but if you alienate your user base, it’s short term gain, long term loss.
The outdoor cam and the base unit both allow for installation of a micro-SD card. Once installed, only recordings triggered by automatic timer may be preserved on the cards. The user cannot send motion-triggered recordings to the cards.
Please allow the user to preserve motion-triggered recordings so that they can be protected from deletion, in contrast to cloud-saved recordings which appear to be purged by a certain number of elapsed days from event date.
Are we ever going to get what we actually requested: complete motion recordings to SD like the original Wyze cams?
They want us to pay for cam plus. I really wish they had told us that another outdoor cam was in the works because I would have bought the v3 instead. I invested in 3 outdoor cam packages during pre-order because I stupidly assumed we would have the ability to record to sd. I’m really not impressed with 12 seconds of recording ability. I’m not investing another dime in Wyze until they give us the sd option.
I had this problem, using a 64Gb micro SD card. Apparently cards used in Wyze cam must be formatted with “FAT32.” The camera couldn’t format the larger cards with that method. Neither can Windows 10, out of the box. I found and downloaded a Windows 10 app that will force-format my 64Gb card with FAT32. Apparently using FAT32 with larger cards uses the memory inefficiently, which is why it is not a standard option.
I force-formatted the card with FAT32 via my PC, and then installed the card into the camera. The camera recognizes the card now.
Why can’t the outdoor camera record events to SD card? Currently the camera is useless with only 12s clips. As it pertains to recording, why cant it record to the SD cards as if it was cam plus? That should be an option. Facial recognition and all the other cloud computing can be a part of cam plus, but basic event recording should be allowed on the SD. Using battery life excuse is BS. It should be an option that users can decide. Plus, its not like cam plus adds battery life. If the business model is subscription service then the camera should be free. I bought a bunch of these outdoor cameras and these limitations are not clear on advertisements. Now they are next to useless without getting cam plus. The V3s are cheap, but these outdoors are not all that cheap.
Recommend a firmware patch to allow recording to SD cards similarly to cam plus recording. You can add cloud computing ooglies to sell the cam plus. But not allowing basic functions and basically requiring a subscription without clearly stating it is fraud. I seriously feel like i bought some limited function trialware with these cameras.
If cam plus can record longer than 12s, why cant that same option and footage be recorded to the SD. Its not like camp plus adds battery life somehow, and its not like it takes all that much more power to write on SD card.
I’d rather the “free” cloud be rolling 3 days and have 1 minute clips. Let cam plus have pay for 14days.
The basic issue is that Wyze needs to build a business with a large recurring revenue base if they intend to roll out an IPO. The original Amazon employees who started the company had a great core philosophy, but reality set in and their decisions are being made for different reasons.
If WCO can not record to SD card, why was it built with an SD card slot? i can also format the SD card inside the WCO in the advanced settings.
I too want to record to SD on the WCO, was trying to find out how to do so when I found this thread.
So my sd card is doing nothing ? Is it really true once my 14 day trial ends And I don’t renew that my v3 will only record 12 second clips and not all motion to sd card until motion stops ? Or maybe outdoor cam only has this limitation ? If v3 won’t record to sd and won’t record more than 12 second clips than I won’t and soooo many won’t promote your product. I can’t even disable the 14 day trial to test this now. So if this is the case you’re not only going to,piss me and many people off temporarily until they find another system. It will be a prolonged off pissing.
This Wishlist topic is related to the Wyze Outdoor Cam, not the v3 cam.
14-day Cam Plus trial, 12-second clips and 5-minute cooldown period are terms associated to Events captured by your v3 and stored in the cloud. That cloud storage is completely independent of SD storage. You can set your v3 to record to SD continuously or events-only. There are no restrictions associated to SD recording on a v3.
Your SD card in your v3 is doing what you set it to do in the app. Expiration of your trial affects cloud storage of Events, not your SD card storage.
If you don’t renew before trial expiration, your v3 will only record 12-second Events to the cloud with a 5-minute cooldown period before another 12-second Event can be recorded and uploaded to the cloud. If you have an SD card installed and configured in the app settings, either the complete Event or continuous recording will also occur independently of cloud processing.
That is correct… it’s a WCO limitation implemented to prevent severe battery drain. Your v3 cam doesn’t have this limitation because it is continuously powered via USB.
This Wishlist topic is the “voice” of WCO owners requesting that Wyze remove the WCO limitations and allow owners to decide whether complete Event and continuous recording to SD is a good tradeoff to shorter battery life.
Battery life is the most illogical and BS excuse ever. How much more power does it take to write the SD card compared to sending to the cloud under camPlus? No way is it that much more. Most people either either dont have the ISP bandwidth faster than modern MicroSD write speed. Even if they do, most people dont have a router with enough wifi throughput. And to top it off, the bottle neck to uploading to the cloud is likely the connection between the camera and base station. So why the hell does camPlus not have a “battery life” concern?
Hell, if battery life is really a concern they should figure out whats causing the battery drain on low signal to the base station. My cam that is low signal drains 2x faster than the one with normal signal.
If the company just wanted to change the business model then so be it. Be upfront about it. Dont insult people’s intelligence with the BS excuse of battery life concerns. Plenty of cameras require subscription, but it isnt masked by a pathetic excuse.
@Seapup i suggest putting air quotes on “battery drain” on your next response using it. Thats factual.
Charge you WCO to 100%, set it do a scheduled recording to SD for 30 days with activity and report back.
And do then what? Compare apples to oranges? We want longer event clips recorded to the SD, The same option as CamPlus recording to the cloud.
And i currently do have it scheduled for 30 days event scheduled recording. First time i checked the footage on the SD from the camera that needed charging, the video file seems corrupted. I had artifact, stutters, freezes, green screen and pixelation. Im giving wyze the benefit of the doubt and blame it on the SD card. I slow formated the SD card, then formated it again using the camera. Once the other cameras need charging i will confirm if its SD card fault or camera fault. Then ill check the base station SD. It will be kind of funny if it turns out that it isnt battery drain or a shift in business model but actually just accidental hardware turd. But instead of scraping it, they decide to pass that mistake to fans. I think i heard they were working on WCO 2nd gen soon. This theory rant is oure conjecture at this point since ive only view 1 SD card om the computer. Ill report back if all 4 SD cards have issues.