So I’ve come across the following regarding the Complete Motion Capture (CMC) service.
When activating the service, it does give information about cameras with RTSP are not capable of using this feature.
Now, I’ve noticed that if you setup the camera out of the box, enable the feature, and then go through the process of installing the BETA version that enables RTSP, the service of CMC continues without a problem.
The RTSP firmware is a limited beta release; it doesn’t support most features that come with the stock firmware, and wouldn’t be maintained going forward. CMC came out well after its release and as expected, doesn’t work with it.