Can't get authentication code

I can’t open the Wyze app to discover a bulb I want to connect to. I’m assuming I need a authentication code but haven’t recurved one after 24 hours

1 Like

What actually is it telling you? You’re not giving much info for us to help?

It sounds like you have 2-factor authentication enabled and aren’t getting the text message? Have you changed phone numbers since first enabling it? If it is the 2-factor, I would contact Wyze support

1 Like

Hi, @golfclubbuilder. You may want to check your spam folder if you’re looking for 2FA code. Sometimes it can end up in that folder instead of your inbox. :slightly_smiling_face:

1 Like