# Can't download vids from Duo Cam Pan via the app

**URL:** <https://forums.wyze.com/t/cant-download-vids-from-duo-cam-pan-via-the-app/343038>\
**Category:** Cameras\
**Tags:** cam-v3, duo-cam-pan, android\
**Created:** [May 27, 2026, 12:00am UTC](https://forums.wyze.com/t/cant-download-vids-from-duo-cam-pan-via-the-app/343038 "2026-05-27T00:00:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://forums.wyze.com/u/Rockwell)\
**Post date:** [May 27, 2026, 12:00am UTC](https://forums.wyze.com/t/cant-download-vids-from-duo-cam-pan-via-the-app/343038/1 "2026-05-27T00:00:51Z")

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My newish Duo Pan Cam or the app won’t let me download or share videos anymore. I have several other Wyze cams of various types that are working fine and I’m able to DL videos, no problem. I’m not using a storage card in it BTW. I desperately need to figure this out ASAP before needed videos expire past the two weeks and get deleted. What’s gone wrong? Any ideas???

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [August 25, 2026, 12:01am UTC](https://forums.wyze.com/t/cant-download-vids-from-duo-cam-pan-via-the-app/343038/2 "2026-08-25T00:01:21Z")

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