# Can't connect V2 Sense **URL:** \ **Category:** Sensors\ **Tags:** sense-v2, iphone-ipad\ **Created:** [May 7, 2021, 7:24pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104 "2021-05-07T19:24:34Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![andy869](https://avatars.discourse-cdn.com/v4/letter/a/958977/32.png) [@andy869](https://forums.wyze.com/u/andy869)\ **Post date:** [May 7, 2021, 7:24pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104/1 "2021-05-07T19:24:34Z")
I got my wyze sense 2. I cannot pair it. The setup asks to pair the hub OR CAM with bridge, yet there is NO option for the CAM, only the bridge. How am I supposed to pair this?? ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [May 7, 2021, 7:34pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104/2 "2021-05-07T19:34:57Z")
Did you order the HMS starter bundle? There is a hub for that. The V2 sensors won’t work with the older V1 hub that installs in the cameras. ---
**Author:** ![andy869](https://avatars.discourse-cdn.com/v4/letter/a/958977/32.png) [@andy869](https://forums.wyze.com/u/andy869)\ **Post date:** [May 7, 2021, 8:03pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104/3 "2021-05-07T20:03:29Z")
No, there is nothing saying I need a hub or anything. The software setup literally says it works with a camera hub. You can’t even order whatever you are talking about? This is totally ridiculous. I am a HUGE evangelist of Wyze gear and this is turning me the other direction. So what do I need to do? Somehow buy another thing that isn’t stated I need that I can’t buy? Please advise. ---
**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\ **Post date:** [May 7, 2021, 8:54pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104/4 "2021-05-07T20:54:35Z")
What sensor hardware do you have( **include pictures** if possible)? Do you have the V1 or V2 sensors? The V1 sensors will work with a camera bridge or the new V2 sensor hub, but the V2s will only work with the hub. The V2s can currently only be purchased with a hub. Make sure you are selecting the proper sensor in the app for setup. If you’re using the V2 sensors, make sure to setup the hub first. ---
**Author:** ![andy869](https://avatars.discourse-cdn.com/v4/letter/a/958977/32.png) [@andy869](https://forums.wyze.com/u/andy869)\ **Post date:** [May 7, 2021, 9:13pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104/5 "2021-05-07T21:13:15Z")
I own both V2 and V1’s. The problem is pairing my V2’s without a Hub Link. I received a 3-pack of “Wyze Entry Sensor V2’s” and a “Wyze Motion Sensor V2”. This was back in January. I never ordered a hub or was aware I needed one. I’ve been disappointed by the MAC address bug in the V1 sensors, and have a drawer full of paperweights because of the issue. Wyze only replaced TWO of a dozen because I had no receipts from years ago. I have zero interest in a private third party monitoring service. Do I need that to get these to work? it’s bad enough I need yet a new type of hub no one told me about, but if that’s all I need it’s not the end of the world. If I have to set up with monitoring and monthly fee than I will ditch the whole eco system entirely. Please let me know. thanks for your responses. ---
**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\ **Post date:** [May 7, 2021, 9:26pm UTC](https://forums.wyze.com/t/cant-connect-v2-sense/180104/6 "2021-05-07T21:26:46Z")
> [@andy869](#): > > I received a 3-pack of “Wyze Entry Sensor V2’s” and a “Wyze Motion Sensor V2”. How and where did you get these? There hasn’t been a way to purchase the home monitoring subscription without the starter kit that includes the hub.