# Can't connect 2nd new camera **URL:** \ **Category:** Cameras\ **Created:** [April 17, 2019, 11:04pm UTC](https://forums.wyze.com/t/cant-connect-2nd-new-camera/26736 "2019-04-17T23:04:04Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![18wheelz](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/18wheelz/32/27614_2.png) [@18wheelz](https://forums.wyze.com/u/18wheelz)\ **Post date:** [April 17, 2019, 11:04pm UTC](https://forums.wyze.com/t/cant-connect-2nd-new-camera/26736/1 "2019-04-17T23:04:04Z")
i received a replacement v2 because my first one failed to connect after successfully having used it for a while. i can’t get the brand new cam to connect to the internet either. i have power cycled, factory reset and flashed the firmware. additionally, it audibly states “wifi connected”, but that’s a fallacy. i must be doing something right, because i have other cams that are working quite well. ---
**Author:** ![mixonepa](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/mixonepa/32/7623_2.png) [@mixonepa](https://forums.wyze.com/u/mixonepa)\ **Post date:** [April 18, 2019, 2:13am UTC](https://forums.wyze.com/t/cant-connect-2nd-new-camera/26736/2 "2019-04-18T02:13:57Z")
hey @18wheelz, I would recommend you check out this [link](https://support.wyzecam.com/hc/en-us/articles/360022258632-Connectivity-Troubleshooting) to see if it can help you out, and if not please let me know. [https://support.wyzecam.com/hc/en-us/articles/360022258632-Connectivity-Troubleshooting](https://support.wyzecam.com/hc/en-us/articles/360022258632-Connectivity-Troubleshooting) ---
**Author:** ![18wheelz](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/18wheelz/32/27614_2.png) [@18wheelz](https://forums.wyze.com/u/18wheelz)\ **Post date:** [April 18, 2019, 10:24pm UTC](https://forums.wyze.com/t/cant-connect-2nd-new-camera/26736/3 "2019-04-18T22:24:15Z")
ok, i’ll work on it.