I trialed the CMC service during beta and am trying to add it back to a cam right now. When I click ‘Add Service’ it does nothing. When I go to billing to ‘add card’ there isn’t a field for the CC number.
Anyone else having issues right now? Tried multiple browsers with no luck.
Just had a Roomba stolen off our porch so I’m adding more cams and trying to get CMC on them…
Are you adding the service here: https://services.wyze.com
And are you logged in?
That officially stumps me! I think you need to open a support ticket. I was able to modify the card on my account and add a new camera. I am guessing something is messed up on your account.
You can open a ticket here: https://support.wyzecam.com/hc/en-us/requests/new
I opened a ticket before posting. I was just thinking there was something going on with their site and wanted to see if anyone else was having issues.
I assume it has something to do with when I ran a trial in beta. Thanks for checking it on your acct, Thanks!!
I am having same issue…any way to resolve without opening a ticket?