# Cannot reset my Wyze V2 **URL:** \ **Category:** Cameras\ **Tags:** cam-v1-v2, troubleshooting, support, not-platform-specific\ **Created:** [October 18, 2020, 2:40am UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978 "2020-10-18T02:40:48Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\ **Post date:** [October 18, 2020, 7:33pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/22 "2020-10-18T19:33:20Z")
Ok, didn’t know if it was left out and restarted normally, without any factory reset attempts. I am all out of ideas! ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [October 18, 2020, 7:40pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/23 "2020-10-18T19:40:19Z")
Sounds like maybe the button contact on that camera isn’t hitting. Corrosion, misalignment… Could be fixed by blowing it out or disassembling and using an eraser / alcohol. ---
**Author:** ![dav2434890](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@dav2434890](https://forums.wyze.com/u/dav2434890)\ **Post date:** [December 21, 2020, 8:03pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/24 "2020-12-21T20:03:14Z")
I have the exact same issue. I cannot reset my cam pan. The blue light blinks for hours, I never hear a sound, if I continue without a sound it never connects. No card installed. I took the back off the camera and it looks very difficult to get to the switch and test it or clean it. I think the camera is history because the switch does not work. ---
**Author:** ![kastlekonfusion](https://avatars.discourse-cdn.com/v4/letter/k/848f3c/32.png) [@kastlekonfusion](https://forums.wyze.com/u/kastlekonfusion)\ **Post date:** [October 27, 2022, 1:25am UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/25 "2022-10-27T01:25:00Z")
I only received the cam pan v2 yesterday. It successfully connected once but it had to be moved and it won’t reset. I hear something rattling around inside. ---
**Author:** ![cbow989](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@cbow989](https://forums.wyze.com/u/cbow989)\ **Post date:** [November 22, 2022, 4:06pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/26 "2022-11-22T16:06:08Z")
I have the Wyze Pan v2 model and my factory reset is not working either. Camera says offline (error code 90) and no matter what I try I cannot get it to work or reset ---
**Author:** ![markgayee](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@markgayee](https://forums.wyze.com/u/markgayee)\ **Post date:** [December 16, 2022, 5:49am UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/27 "2022-12-16T05:49:21Z")
I have two v2 cam that I’m trying to add to my setup. The devices have never been on my network. After reading all the steps above, the cams power up (yellow light) then after 5 seconds go to the flashing blue light. Never heard any voice prompts. The reset process didn’t work. I assume these v2 cams are now bricks? ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [December 16, 2022, 6:08pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/28 "2022-12-16T18:08:32Z")
> [@markgayee](#): > > Never heard any voice prompts. > [@markgayee](#): > > I assume these v2 cams are now bricks? Not necessarily. I had a couple go mute after the recent firmware flashing fun. > [@Wyze Cam v2 unresponsive after firmware upgrade](https://forums.wyze.com/t/wyze-cam-v2-unresponsive-after-firmware-upgrade/243696/58): > > The Silent Install Not sure where exactly the process is failing on your cams, so this may not apply, but just in case - one thing a Wyze tech told me that worked was to be prepared for a mute V2 - ie do NOT listen for “ready to connect”. So, insert the small partition SD card with the “demo.bin” file on it into the V2, press and hold the reset button while plugging in the power cord and keep it pressed until the light turns purple (yellow+blue), then release the reset button and walk away for… ---
**Author:** ![cf7](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/cf7/32/20506_2.png) [@cf7](https://forums.wyze.com/u/cf7)\ **Post date:** [December 16, 2022, 10:00pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/29 "2022-12-16T22:00:12Z")
Try manual flash firmware 1002. ---
**Author:** ![azolivas](https://avatars.discourse-cdn.com/v4/letter/a/7993a0/32.png) [@azolivas](https://forums.wyze.com/u/azolivas)\ **Post date:** [February 3, 2023, 8:26pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/30 "2023-02-03T20:26:53Z")
same issue here. I have tried everything mentioned on the forums but it is still the blinking blue/yellow light. I have tried factory resets, firmware updates, leaving it unplugged, etc. It is basically a paper weight now. Complete junk. I am so glad I do not own more than two Wyze cams. I have 11 iSmart cameras that work flawlessly. I only bought the Wyze cams because I was not able to find any more iSmart cameras on Ebay but luckily I was able to aquire a few more iSmart cameras recently and only use the Wyze cameras as back up if needed. ---
**Author:** ![nhat8121](https://avatars.discourse-cdn.com/v4/letter/n/e68b1a/32.png) [@nhat8121](https://forums.wyze.com/u/nhat8121)\ **Post date:** [February 22, 2024, 12:43am UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/31 "2024-02-22T00:43:14Z")
yeah i have this same issue. manual flash firmware doesn’t work also. sad ---
**Author:** ![SeaStream](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@SeaStream](https://forums.wyze.com/u/SeaStream)\ **Post date:** [February 23, 2024, 2:39am UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/32 "2024-02-23T02:39:33Z")
Hmmm. This problem would be better solvable with a log that shows exactly what the cam is doing but I’m not aware of Wyze making that available to the user (although its been years since I looked at what’s on the sd card from the firmware). A light just doesn’t state anywhere near enough info. That was a problem I ran into on a V3 and the light didn’t change because it didn’t like the sd card and the light is not a good indicator of that. But, going on say a blinking blue light, it would point to a firmware issue or connection issue with either the cam or the app (or whatever. Stuff like that.) and it stays ultra highly vague like that lol. 90% or more possibly of people won’t ever be able to solve it like that. ---
**Author:** ![jjx8snzrcj](https://avatars.discourse-cdn.com/v4/letter/j/0ea827/32.png) [@jjx8snzrcj](https://forums.wyze.com/u/jjx8snzrcj)\ **Post date:** [July 3, 2025, 5:50pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/33 "2025-07-03T17:50:13Z")
It’s not July 2025 and I’m still having this issue. Still not solved. ---
**Author:** ![khbkhb](https://avatars.discourse-cdn.com/v4/letter/k/ccd318/32.png) [@khbkhb](https://forums.wyze.com/u/khbkhb)\ **Post date:** [July 24, 2025, 9:08pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/34 "2025-07-24T21:08:44Z")
Similar problem here. I’d not used this old v2 camera in ages. Plugged it in earlier today, it came up (yay) insisted on a firmware update (which seemed to complete, but seems to have left the camera in an unusable state). Powered up, it goes to solid yellow and stays there. Holding down the reset button has no effect. Deleted the camera from the app, and attempted to reconnect … no soap. Held down the switch for more than 30s, no soap. Tried power cycles, no soap. Held button down for 30s while powered down … no change. From the long list of folks griping on this thread, I conjecture I’m out a camera. Thanks for the mandatory firmware “update” which bricked the camera. I regret having just added a v4 camera. I should have known better ;\< ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [July 24, 2025, 9:18pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/35 "2025-07-24T21:18:41Z")
> [@khbkhb](#): > > Thanks for the mandatory firmware “update” which bricked the camera. Have you tried doing a manual firmware “update” to install an earlier version? Sounds like the update didn’t complete. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [July 24, 2025, 9:19pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/36 "2025-07-24T21:19:59Z")
Have you tried manually flashing the camera firmware? Here is a video showing you how if you have not done it before. [![](https://us1.discourse-cdn.com/wyze/original/3X/b/2/b2238eae56bc8f362e5a843753868c8a44a5bc0d.jpeg "WYZE CAM - FLASHING FIRMWARE") ](https://www.youtube.com/watch?v=vzu5aNePOz8) ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [July 24, 2025, 9:26pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/37 "2025-07-24T21:26:33Z")
As @WildBill & @StevenA have suggested, I’d try flashing the firmware. The relevant Help Center article is here: [https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually#Accordion-wyze-cam-v2-3](https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually#Accordion-wyze-cam-v2-3) > ** Note: The article refers to a "folder" in several steps, starting with Step 4, but what you should be copying to the root directory of your microSD card is a single file.** > > Several of us in the Forum have suggested that Wyze change this to avoid user confusion, but so far it's still got the wrong language there, so just be aware of that when going through this process. ---
**Author:** ![khbkhb](https://avatars.discourse-cdn.com/v4/letter/k/ccd318/32.png) [@khbkhb](https://forums.wyze.com/u/khbkhb)\ **Post date:** [July 24, 2025, 10:22pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/38 "2025-07-24T22:22:20Z")
_sigh_ no spare microSD laying about, will need to procure another. Thanks for pointing out this process. Tedious but potentially salvaging the camera so certainly worth a shot. ---
**Author:** ![khbkhb](https://avatars.discourse-cdn.com/v4/letter/k/ccd318/32.png) [@khbkhb](https://forums.wyze.com/u/khbkhb)\ **Post date:** [July 25, 2025, 11:11pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/39 "2025-07-25T23:11:53Z")
… sd card procured … directions followed, camera is alive! Thank you all. ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [July 25, 2025, 11:33pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/40 "2025-07-25T23:33:41Z")
Glad to read the good news! Thanks for taking the time to post follow-up! 👍 ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [February 10, 2026, 4:58pm UTC](https://forums.wyze.com/t/cannot-reset-my-wyze-v2/136978/41 "2026-02-10T16:58:49Z")
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