# Cannot Log Into Wyzecam Account With Older IPhones?

**URL:** <https://forums.wyze.com/t/cannot-log-into-wyzecam-account-with-older-iphones/330637>\
**Category:** Cameras\
**Tags:** cam-v1-v2, iphone-ipad, support\
**Created:** [May 24, 2025, 7:11am UTC](https://forums.wyze.com/t/cannot-log-into-wyzecam-account-with-older-iphones/330637 "2025-05-24T07:11:09Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [May 24, 2025, 7:37am UTC](https://forums.wyze.com/t/cannot-log-into-wyzecam-account-with-older-iphones/330637/2 "2025-05-24T07:37:30Z")

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> [@paulyronnie](#):
>
> I am not sure what IOS each phone

That might be the key question to answer for each device. [According to the Help Center, the current app requires a minimum of iOS 15.](https://support.wyze.com/hc/en-us/articles/360032748451-Wyze-App-Setup-Guide#h_01J363MHBE0ZSDXXFR90X8W212) It also says that [the actual hardware could be a factor](https://support.wyze.com/hc/en-us/articles/360032748451-Wyze-App-Setup-Guide#:~:text=Due%20to%20hardware/software%20limitations%2C%20not%20all%20Android%20or%20iOS%20devices%20may%20be%20compatible%20even%20if%20they%20meet%20the%20app%20requirements%2E), though. [A Macworld article](https://www.macworld.com/article/1811287/which-version-of-ios-can-my-iphone-run.html#toc-1) indicates that iPhone 6s and iPhone 7 _should_ support iOS 15 (the maximum supported version for both, according to that source), but according to Wyze that’s still not a guarantee.

I’d still start with determining the iOS version. If you can figure out which version of the Wyze app is on each phone currently, then that would be a good idea, too. [Wyze announced over a year ago](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488) that upcoming app changes would affect users’ ability to login with older Wyze apps, so I wonder if it’s possible that these people also have really old app versions.

Those are the best answers I can come up with at the moment, and I don’t even use iOS! 🤪

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