# Cannot conect to network

**URL:** <https://forums.wyze.com/t/cannot-conect-to-network/5372>\
**Category:** Cameras\
**Tags:** cam-v1-v2\
**Created:** [June 12, 2018, 12:22pm UTC](https://forums.wyze.com/t/cannot-conect-to-network/5372 "2018-06-12T12:22:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JoshuaZior](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@JoshuaZior](https://forums.wyze.com/u/JoshuaZior)\
**Post date:** [June 12, 2018, 12:22pm UTC](https://forums.wyze.com/t/cannot-conect-to-network/5372/1 "2018-06-12T12:22:39Z")

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Why will my camera not connect?? Why is no one responding to my support ticket!!

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**Author:** ![Loki](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/loki/32/1595_2.png) [@Loki](https://forums.wyze.com/u/Loki)\
**Post date:** [June 12, 2018, 2:18pm UTC](https://forums.wyze.com/t/cannot-conect-to-network/5372/2 "2018-06-12T14:18:39Z")

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You will hopefully hear from support soon. In the mean time, see this:

[https://www.wyzecam.com/forums/topic/basic-troubleshooting-guide-for-the-wyze-cam-v1-v2/](https://www.wyzecam.com/forums/topic/basic-troubleshooting-guide-for-the-wyze-cam-v1-v2/)

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