okay, so major goof.
i’ve setup my wco and pancam on one account/email, but then subscribed to cam+ on a different email. any suggestions on how to correct?
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Sure. Register the cameras to the right account.
Are you subscribed month to month or annually?
If it’s monthly, cancel it and sign up under the correct account. You’ll lose a month.
If it’s annual try calling support to move the subscription.
Phone: (206) 339-9646
Monday - Friday 5 am - 6 pm PT
Saturday 8 am - 4 pm PT
Welcome to Wyze community @bjsc1100!
I’d suggest that you contact Wyze Customer Support as @angus.black mentioned.
They should be able to move the subscriptions over or refund you so you can purchase them with the correct account.
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online: Wyze.com/support
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.
A factory reset will work too, but may not be best if you have multiple products setup with an account.