CamPlus Not Recording Any Motion

Services & Integrations
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I have CamPlus on 4 cameras; I do not want to use the AI (Pet, Package, People, Vehicle). Simply want to record ANY motion at ANYTIME on ANY camera. 12 sec vids are fine; would just like something recorded besides NOTHING…

Any setup help would be appreciated; Rules… Scheduling… Triggers or some combination thereof…

Seems the more they develop it the more complicated it all gets to the point of no productivity…

All 4 work in real-time mode; SD cards are formatted with the Wyze app and report no problems. 3 of 4 cameras are wireless outdoor and are concentrated via the Wyze basestation hub.

At a complete loss on getting these to work after 4 years of working fine. Without CamPlus… needed cam plus for video recording as opposed to still shots…

Any ideas?

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Contact support. They’ll walk through it with you and file a report to the engineers to fix it if it is on their end.

If it were happening to me, I would make sure I had the latest app and firmware, then try removing the camera from cam plus, then clearing the cache from the app, then go add the camera back to cam plus, then go into the camera settings and retoggling to tell it to record motion, etc. Then if it was still not working, I would submit a log, then I would contact support and give them the log. They would ask me to try some troubleshooting steps and if it’s still not fixed, I’d expect they would send something to the tier 2 engineers to look into.