Cameras won’t connect to network

Hi guys

I have a v3 at my moms house , and for some reason both her phone and her other phone when I go to connect the v3 to her wifi it says that it can’t find the network .

She’s got an iPhone 13 mini

An also a Motorola

I have an iPhone 11 and I was able to set up the v3 on my phone to her wifi

The channel is 2.4 GHZ

Any help here ???