Cameras response

While at home I can check any event when my cameras send notices to my iPhone. However, when I am away and using WiFi or my Verizon service, I can never get the event to display.

What should I do to overcome this glitch?

Here are the troubleshooting guides:

If that doesn’t solve it, keep in mind that this is primarily a user-to-user forum. If you don’t get help here from the community, file a support request including log files. That will ensure that the logs are captured. You might want to submit the ticket right away because there’s somewhat of a backlog. You can always let them know it’s already resolved when they contact you.