# Cameras Repeatedly Offline **URL:** \ **Category:** Cameras\ **Tags:** cam-v4, cam-v3, cam-v1-v2, cam-outdoor-v1, android\ **Created:** [October 3, 2024, 9:43pm UTC](https://forums.wyze.com/t/cameras-repeatedly-offline/311997 "2024-10-03T21:43:29Z")\ **Posts on this page:** 1\ **Showing post:** 9
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [October 4, 2024, 1:55am UTC](https://forums.wyze.com/t/cameras-repeatedly-offline/311997/9 "2024-10-04T01:55:49Z")
What you describe really does seem more like an Internet service outage of some sort, especially with this happening to all of your cameras. > [@miriamed](#): > > I would have expected the SD card(s) to continue to record They do, and Wyze has acknowleged that Cam OG records to a different location on the microSD card if an outage lasts longer than 30 minutes, so that video is likely still on the card and available for you to retrieve it if it’s important to you: > [@Recording to sd card on og vs v3 without internet](https://forums.wyze.com/t/recording-to-sd-card-on-og-vs-v3-without-internet/285876/2): > > The OG does continue to record to the microSD card, the current issue is after 30 minutes it starts to save the recordings in a different place on the microSD card so the card must be removed to view the videos. Fellow Forum member @grapefruityoda has done some independent testing and reports that this issue affects other Wyze Cam models with certain firmware, as well: > [@Which WYZE Cameras will still record even if Network connection is lost?](https://forums.wyze.com/t/which-wyze-cameras-will-still-record-even-if-network-connection-is-lost/311477/7): > > Several cameras with the specified firmware now exhibit this same OG behaviour as well. Cam OG Cam V3 (with July 2024 FW 4.36.13.0416) Cam V3 Pro (with July 2024 FW 4.58.13.0416) Cam Pan V2 (with July 2024 FW 4.49.13.0416 or newer) Cam V3 / V3 Pro / Cam Pan V2 with firmware 4.xx.13.0416 or newer will start recording into another folder with a incorrect timestamp after 30 minutes of internet outage. You can flash back to the older firmware of 4.xx.11.8391 which can playback without any problem… I don’t know anything about your specific ISP or gateway, so I can’t give you a better answer at this time, but looking at Downdetector for Canada seems to indicate some spikes in outage reports over the last day: > **[Telus down? Realtime status and problems overview |](https://downdetector.ca/status/telus/)** > > Real-time overview of problems with Telus. No internet, problems with TV, phone? We'll tell you what is going on. That might be a good link to tuck away on your phone so that if you think you’re having an ISP issue, then you could still potentially check that site with a mobile data connection. --- _[View the full topic](https://forums.wyze.com/t/cameras-repeatedly-offline/311997)._