Just started today, Front camera is recording events, but if I try to connect to it directly I can’t. Can’t connect to the rear camera either, But it doesn’t appear to be recording events now that I look at the timeline.
There are many possible reasons why you can’t connect. You can go to the Wyze support pages for troubleshooting tips.
But the fact that at least one camera isn’t recording to the SD card leads me to believe that the SD card either failed or there’s something wrong with its format.
I posted In another thread before, that as part of the “authentication” process, the Wyze app checks the SD card, and if there is a problem, the authentication fails and you won’t see a livestream.
You can easily check this if there’s someone onsite to remove the SD card. It should let you view the camera. If this fixes the problem, either reformat the SD card on a PC or preferably, use another (better) SD card.
What resolution is it set at?
I’ve many remote V2 cams on a very slow internet connection and often had problems getting an image. Based on someones suggestion I’ve tried dropping resolution to 360. Then they connect and I bump the resolution back up.
Are you sure you don’t have a power or internet issue over there? As you said, it’s unusual that it would affect BOTH cameras at the same time. That seems like the most logical explanation. Have you continued to have events recording since you first had the issue?