# Camera not recognize SD card in base **URL:** \ **Category:** Cameras\ **Tags:** cam-v3\ **Created:** [March 8, 2022, 6:03pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448 "2022-03-08T18:03:07Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![larry989](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/larry989/32/52006_2.png) [@larry989](https://forums.wyze.com/u/larry989)\ **Post date:** [March 8, 2022, 6:03pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/1 "2022-03-08T18:03:07Z")
My base shows the SD card, but the outdoor camera can’t seem to find it. Tried rebooting the base, removing and reinstalling the SD card, reformatting the SD card. Any suggestions? ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 8, 2022, 6:14pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/2 "2022-03-08T18:14:55Z")
This happened to me yesterday also after I updated to the new iOS app. My base has a 32GB card in it, I formatted it from the new app so it is in there. ![BBS](https://us1.discourse-cdn.com/wyze/original/3X/3/f/3fbadd433e410650c0feaddfa288dbfd44e5d810.jpeg) ---
**Author:** ![rnmnw8r](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@rnmnw8r](https://forums.wyze.com/u/rnmnw8r)\ **Post date:** [March 24, 2022, 3:39pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/3 "2022-03-24T15:39:23Z")
My outdoor camera backup to base also fails. I jumped through all the WYZE hoops, logs, formatting cards, installing new cards, reloading firmware, and even replacing the base station. I couldn’t resolve the “ No microSD card detected” message I found the WYZE app version 2.28.0 on a old iphone6. Opened up my outdoor camera settings on the old app and slider worked just fine! The older app recognizes the base memory. Cameras are recording to base memory. It appears WYZE inflicted more problems taking away features advertised when we paid for the new cameras. I wish they would stop releasing application software and firmware updates that disable advertised features of the cameras when sold! ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 24, 2022, 5:17pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/4 "2022-03-24T17:17:27Z")
I think it got screwed with iOS app 2.28.2 that is when mine stopped working. Submitted another log **515872** New app 2.29.0 didn’t fix it. ---
**Author:** ![RobertG](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@RobertG](https://forums.wyze.com/u/RobertG)\ **Post date:** [April 20, 2022, 2:43pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/5 "2022-04-20T14:43:46Z")
Any updates? I have a same problem. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [April 20, 2022, 2:48pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/6 "2022-04-20T14:48:14Z")
@RobertG Take a look at this thread, mine is working and has been for a while. > [@Cam Outdoors ceased to allow video recording after Cam+ cancellation](https://forums.wyze.com/t/cam-outdoors-ceased-to-allow-video-recording-after-cam-cancellation/222100/10): > > You are incorrect. Those have only to do with the cloud recordings/events tab. SD card settings are in a separate place. Here are screenshots from my outdoor cam. I subscribe to plus, so I don’t use the backup to base station anymore, but I did at one time. This is the camera settings page. Red circle is cloud event detection/recording. Blue circle is where to find the sd card settings. Here’s the advanced settings menu showing the sd card options: ---
**Author:** ![RobertG](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@RobertG](https://forums.wyze.com/u/RobertG)\ **Post date:** [April 20, 2022, 2:58pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/7 "2022-04-20T14:58:20Z")
Updated my app and now I can see the card. Thank you. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [April 20, 2022, 3:01pm UTC](https://forums.wyze.com/t/camera-not-recognize-sd-card-in-base/220448/8 "2022-04-20T15:01:42Z")
Great to hear you’re back in business 😃