Camera info == null

I can’t load my new V3 camera. Very frustrated. Maybe I should reinstall the app? Any advice?

Welcome to the forum. Are you having issues completing the setup process within the WYZE app?

WYZE cam v3 Setup Guide

I just had same issue - couldn’t find much but then checked the Android Play Store and updated my app. Now I can see the Cam V3 in my app. Before I couldn’t and had gone through setup a couple times to no avail.

How old was your previous app version? The v3 compatibility was added to the app only in recent versions.

2.15.21 (November 9, 2020)

  • Added support for Wyze Cam v3
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Not sure - the app was working fine with my older Wyze Cams up to today. I never got a notification to update, but did it on my own.