Camera does not turn on

After two months of light usage without problem, yesterday my camera turned on for short period of time and then shut off and does not turn on anymore. I have tried to plugged in and out several times with no luck. Does any one know how to fix it?

Do you hear a clicking sound?

Test the power supply/cable with other device

I did, and it works fine with other device.

yes but at middle of camera revolving stopped working and did not turn on again.

This sounds like a probably return case, although you might want to try a factory reset.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.

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