# Cam V4 losses connection **URL:** \ **Category:** Cameras\ **Tags:** cam-v4, android\ **Created:** [April 28, 2024, 1:06am UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570 "2024-04-28T01:06:25Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![OAA](https://avatars.discourse-cdn.com/v4/letter/o/bbce88/32.png) [@OAA](https://forums.wyze.com/u/OAA)\ **Post date:** [April 28, 2024, 1:06am UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/1 "2024-04-28T01:06:25Z")
Cam V4 losses connection?? I have to restart the app and camera to get back connection ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [April 28, 2024, 1:31am UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/2 "2024-04-28T01:31:55Z")
You sure have a lot of camera problems, is you network solid? On the V4 go to Settings\> Device Info and see what the signal is at the camera. Are you using the supplied power adapter and USB cord or do you have a long extension cable? How far away from the router is the camera? ![Bars](https://us1.discourse-cdn.com/wyze/original/3X/8/0/8004eaf9e75f9c9a6e9eb8d247b0ea6625d5fe6e.jpeg) ---
**Author:** ![OAA](https://avatars.discourse-cdn.com/v4/letter/o/bbce88/32.png) [@OAA](https://forums.wyze.com/u/OAA)\ **Post date:** [April 28, 2024, 1:50am UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/3 "2024-04-28T01:50:33Z")
I like to test the camera before using it, I have other cameras from other companies too, the network is solid and wifi 6, yes I checked the wifi signal it’s 2 bars, the camera is outside, i didn’t lose signal with other devices, for example zi have ring cameras in other location and one camera has one bar wifi but rare loses signal… ---
**Author:** ![OAA](https://avatars.discourse-cdn.com/v4/letter/o/bbce88/32.png) [@OAA](https://forums.wyze.com/u/OAA)\ **Post date:** [April 28, 2024, 1:52am UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/4 "2024-04-28T01:52:06Z")
Also all parts used are the one came with the camera ---
**Author:** ![colonel](https://avatars.discourse-cdn.com/v4/letter/c/dec6dc/32.png) [@colonel](https://forums.wyze.com/u/colonel)\ **Post date:** [April 29, 2024, 5:19pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/5 "2024-04-29T17:19:35Z")
why not drop price to say 20 bucks until you sort out all bugs ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [April 29, 2024, 5:22pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/6 "2024-04-29T17:22:34Z")
> [@colonel](#): > > **you** sort out all bugs Why tell me, I don’t work for WYZE, I’m a 🦝 herder. 😁 ---
**Author:** ![colonel](https://avatars.discourse-cdn.com/v4/letter/c/dec6dc/32.png) [@colonel](https://forums.wyze.com/u/colonel)\ **Post date:** [April 29, 2024, 5:29pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/7 "2024-04-29T17:29:38Z")
how so? you provide such a professional advice i thought you are from Wyze ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [April 29, 2024, 5:34pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/8 "2024-04-29T17:34:38Z")
> [@colonel](#): > > i thought you are from Wyze No way in HE double L 😆 ---
**Author:** ![SeaStream](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@SeaStream](https://forums.wyze.com/u/SeaStream)\ **Post date:** [April 29, 2024, 10:54pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/9 "2024-04-29T22:54:57Z")
I don’t see anything that says the amount of cams but if you have too many devices on one wifi AP then they can bounce. It can be as low as eg 32 devices. I have no idea how many wifi devices you have. There’s a bunch of other reasons too though like signal strength bouncing to another AP or a router kicking it from router stability problems (nothing else may be affected in the event you get the idea that it can’t be it) as an example. Obviously, it could be the v4 firmware but there’s a lot of reasons why it doesn’t have to be. Still, the v4 I doubt they hardened the connection over earlier cams, so I’d expect its probably prone to all or most of the same problems. ---
**Author:** ![OAA](https://avatars.discourse-cdn.com/v4/letter/o/bbce88/32.png) [@OAA](https://forums.wyze.com/u/OAA)\ **Post date:** [May 1, 2024, 8:11pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/10 "2024-05-01T20:11:41Z")
No I only have 2 wyze cameras. ---
**Author:** ![justmeplusfive](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/justmeplusfive/32/84037_2.png) [@justmeplusfive](https://forums.wyze.com/u/justmeplusfive)\ **Post date:** [May 3, 2024, 4:29pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/11 "2024-05-03T16:29:28Z")
> Blockquote Why tell me, I don’t work for WYZE, I’m a 🦝 herder. 😁 > **Please come take RAC-Zilla** (HUGE one) from my property to add to your herd! > He/She is eating up all the cat food for my ferals 😢 ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [May 3, 2024, 5:13pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/12 "2024-05-03T17:13:05Z")
Better than eating your ferals 🙀 😁 Only two of the gang came by this morning. ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [August 1, 2024, 5:13pm UTC](https://forums.wyze.com/t/cam-v4-losses-connection/297570/13 "2024-08-01T17:13:34Z")
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