# Cam v4 issues after recent update **URL:** \ **Category:** Cameras\ **Tags:** cam-v4, android\ **Created:** [September 20, 2026, 3:46pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884 "2026-09-20T15:46:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![slootskyandrew](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@slootskyandrew](https://forums.wyze.com/u/slootskyandrew)\ **Post date:** [September 20, 2026, 3:46pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/1 "2026-09-20T15:46:58Z")
Last update fir both same v4 models . Both cameras in SD record slow loading . Sound on SD record not synchronized . Even life view sound is bad and video jumping. Before update everything works smooth. ---
**Author:** ![rvenable67](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rvenable67](https://forums.wyze.com/u/rvenable67)\ **Post date:** [September 20, 2026, 9:05pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/2 "2026-09-20T21:05:11Z")
My camera is doing the same thing. Has anything helped? ---
**Author:** ![Known1](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/known1/32/32230_2.png) [@Known1](https://forums.wyze.com/u/Known1)\ **Post date:** [September 21, 2026, 1:16am UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/3 "2026-09-21T01:16:37Z")
Yup, another crappy firmware release from WYZE. I reported this in the appropriate thread. You can read my post here, which gives examples. I’m done submitting logs to WYZE though…someone else can do that. > [@Firmware Updates - Released 9/14/2026](https://forums.wyze.com/t/firmware-updates-released-9-14-2026/344792/25): > > @WyzeJasonJ There is a problem with the v4 firmware. All of my captured events stutters during playback. The same thing happens when watching video on the SD card. However, if you download the event, the downloaded video plays just fine. On the other hand, if you record from the SD, the video contains the stutter. v4 firmware: v4.52.17.19 Android App: v3.22.0 (973) Downloaded Event from App: Recorded video from SD: ---
**Author:** ![jeremyc](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jeremyc](https://forums.wyze.com/u/jeremyc)\ **Post date:** [September 21, 2026, 12:58pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/4 "2026-09-21T12:58:44Z")
Seeing the same pattern on Cam v4 after that firmware — choppy SD/event playback and out-of-sync audio usually means the camera is struggling to keep a steady encode/write pace after the update, not a one-off SD glitch. A few things that have helped sort “worked fine before update” Cam v4 cases: 1. Power-cycle both cams after the firmware settles (unplug 30–60s, or remove/reseat battery models if applicable), then leave them alone for a few minutes before testing playback again. 2. In the Wyze app, format the microSD on each cam (this wipes the card) and retest with a known-good Class 10 / U1 card. A card that was fine on the old build can start stuttering under the new write pattern. 3. Check Events vs continuous SD recording separately — if live view and Events are both jumpy but the cam is on busy Wi‑Fi, try moving it closer to the AP or a less congested 2.4 GHz channel briefly to see if the stutter follows the network. 4. Note the exact firmware build on both units (you and others mentioned 4.52.x). If only one cam updated, hold the other until you know the build is stable, or update both so you’re comparing apples to apples. 5. If it still does it after a format + reboot on a fresh card, grab a short screen recording of live view + SD playback and open a support ticket / upload logs from that cam — multi-cam reports on the same build are what usually gets a firmware follow-up. Curious if formatting the SD (or a different card) changes the stutter for you, or if it stays identical — that usually splits “card/write” from “encode/firmware.” ---
**Author:** ![UKMike](https://avatars.discourse-cdn.com/v4/letter/u/ee59a6/32.png) [@UKMike](https://forums.wyze.com/u/UKMike)\ **Post date:** [September 21, 2026, 2:01pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/5 "2026-09-21T14:01:58Z")
Hello, We reported this in the Wyze Cam v4 Beta Test 7/27/2026 for Beta Versions 4.52.17.10 and 4.52.17.13 which 4.52.17.19 now being the official release so it never got fixed for two months now. You can read this topic regarding those beta versions [Wyze Cam v4 Firmware Beta Test 7/27/2026](https://forums.wyze.com/t/wyze-cam-v4-firmware-beta-test-7-27-2026/344026) They released a new beta to address this bug but looks like they pulled the beta firmware because it is no longer offered [Wyze Duo Cam Pan, Cam v3, Pan v3, Pan v2, Cam v3 Pro & Cam v4 Firmware Beta Test 9/16/2026](https://forums.wyze.com/t/wyze-duo-cam-pan-cam-v3-pan-v3-pan-v2-cam-v3-pro-cam-v4-firmware-beta-test-9-16-2026/344812) ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [September 22, 2026, 1:22am UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/6 "2026-09-22T01:22:02Z")
Can those of you experiencing this issue let me know if you are seeing it on iOS or Android and what version of iOS or Android you are on? ---
**Author:** ![Known1](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/known1/32/32230_2.png) [@Known1](https://forums.wyze.com/u/Known1)\ **Post date:** [September 22, 2026, 1:46am UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/7 "2026-09-22T01:46:40Z")
It’s all here Sir: > [@Firmware Updates - Released 9/14/2026](https://forums.wyze.com/t/firmware-updates-released-9-14-2026/344792/25): > > @WyzeJasonJ There is a problem with the v4 firmware or maybe it is the latest Android App. Either way, all of my captured v4 events stutter during playback. The same thing happens when watching v4 video from an SD card. However, if you download the event, the downloaded video plays just fine. On the other hand, if you record from the SD, the video contains the stutter. v4 firmware: v4.52.17.19 Android App: v3.22.0 (973) Downloaded Event from App: Recorded video from SD: Also, the latest App Update v3.22.1 (979) for Android did not resolve the issue. ---
**Author:** ![Cld](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@Cld](https://forums.wyze.com/u/Cld)\ **Post date:** [September 22, 2026, 1:49am UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/8 "2026-09-22T01:49:51Z")
Im having the problem on Android. Someone in another post said his wifes iPhone doesnt have the issue but he does on a samsung. > [@Firmware update trouble](https://forums.wyze.com/t/firmware-update-trouble/344803): > > Regret upgrading to latest firmware. Ever since when viewing events the time gets all out of sync and jumps all over the place tried resetting and just about everything. ---
**Author:** ![rvenable67](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rvenable67](https://forums.wyze.com/u/rvenable67)\ **Post date:** [September 22, 2026, 2:23pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/9 "2026-09-22T14:23:13Z")
I am using IPhone 11 ProMax. Latest Wyze version I have is 4.52.17.19. They had me try some things yesterday but it didn’t correct the SD card issues I’m having. ---
**Author:** ![rvenable67](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rvenable67](https://forums.wyze.com/u/rvenable67)\ **Post date:** [September 22, 2026, 2:23pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/10 "2026-09-22T14:23:51Z")
Same here but using IPhone ---
**Author:** ![Cld](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@Cld](https://forums.wyze.com/u/Cld)\ **Post date:** [September 22, 2026, 5:34pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/11 "2026-09-22T17:34:46Z")
Thanks for letting us know its not just an android issue. ---
**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\ **Post date:** [September 23, 2026, 2:42pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/12 "2026-09-23T14:42:32Z")
> [@UKMike](#): > > Hello, We reported this in the Wyze Cam v4 Beta Test 7/27/2026 for Beta Versions 4.52.17.10 and 4.52.17.13 which 4.52.17.19 now being the official release so it never got fixed for two months now. This is the reason I stopped testing their beta firmwares and app releases as Wyze doesn’t seem to listen to testers feedback. ---
**Author:** ![Uniball](https://avatars.discourse-cdn.com/v4/letter/u/e5b9ba/32.png) [@Uniball](https://forums.wyze.com/u/Uniball)\ **Post date:** [September 23, 2026, 4:52pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/13 "2026-09-23T16:52:01Z")
My v4 cams have been unreliable for a couple of years. I’ve assumed it was poor application software or firmware until this last firmware update fried some of my off-brand microSD cards. As I was ready to dump Wyze I decided to follow the advice of many and buy an endurance class card (SanDisk in my case, formatted in my Mac) and try it before I bit the bullet. I have to admit I should have done this years ago. The SanDisk equipped v4 starts up in a fraction of the time the other functioning cameras do and runs flawlessly with zero interrupts/going off-line. Have now ordered enough for the rest of my cameras. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [September 23, 2026, 5:11pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/14 "2026-09-23T17:11:05Z")
Good cards are now big bucks. My ($23.00 ) 256GB Samsung Pro Endurance cards that I purchased years ago are now between $137.49 and $169.75. Samsung sells them at $153.99. ![laughing](https://us1.discourse-cdn.com/wyze/original/3X/6/f/6f1f88e664d3551fa41ff88105f6aff80d225b10.png) ---
**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\ **Post date:** [September 23, 2026, 9:00pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/15 "2026-09-23T21:00:22Z")
People don’t realize that SD cards if not functioning properly will hinder any camera regardless of brand. Either use high endurance or high quality class 10/C cards or don’t use them at all. ---
**Author:** ![Cld](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@Cld](https://forums.wyze.com/u/Cld)\ **Post date:** [September 24, 2026, 7:39pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/16 "2026-09-24T19:39:28Z")
Thats great and all but ive been using the same sd cards with no issues up until this past update. ---
**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\ **Post date:** [September 24, 2026, 10:50pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/17 "2026-09-24T22:50:03Z")
I’m not saying that this is your case, but SD cards have finite life. Maybe your cards reached that point. I had three cameras acting erratically for few days and it turned out to be dead SD cards. The cards were purchased and inserted into the cameras at the same time. Replacing them fixed the issue. ---
**Author:** ![Cld](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@Cld](https://forums.wyze.com/u/Cld)\ **Post date:** [September 25, 2026, 11:18am UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/18 "2026-09-25T11:18:19Z")
Possible but highly unlikely. Thanks though. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [September 25, 2026, 1:51pm UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/19 "2026-09-25T13:51:49Z")
All my V4 cams say a new firmware update is available today 4.52.17.26. I see no information about it yet, another 💥 ? Beta information says it fixes SD card issues. I don’t do Beta so it must be a public release of the firmware. ---
**Author:** ![Known1](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/known1/32/32230_2.png) [@Known1](https://forums.wyze.com/u/Known1)\ **Post date:** [September 26, 2026, 2:31am UTC](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884/20 "2026-09-26T02:31:22Z")
Yeah, that does not compute. [https://support.wyze.com/hc/en-us/articles/360024852172-Release-Notes-Firmware#Accordion-wyze-cam-v4-firmware-38](https://support.wyze.com/hc/en-us/articles/360024852172-Release-Notes-Firmware#Accordion-wyze-cam-v4-firmware-38) [Next page](https://forums.wyze.com/t/cam-v4-issues-after-recent-update/344884.md?page=2)