# Cam v3 download video issues

**URL:** <https://forums.wyze.com/t/cam-v3-download-video-issues/267546>\
**Category:** Cameras\
**Tags:** cam-v3, bug, support, iphone-ipad\
**Created:** [May 20, 2023, 2:47am UTC](https://forums.wyze.com/t/cam-v3-download-video-issues/267546 "2023-05-20T02:47:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jeffery.lambert](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeffery.lambert](https://forums.wyze.com/u/jeffery.lambert)\
**Post date:** [May 20, 2023, 2:47am UTC](https://forums.wyze.com/t/cam-v3-download-video-issues/267546/1 "2023-05-20T02:47:29Z")

</div>

I’m unable to download and save videos from the Wyze cloud while using Cam Plus.  
When I use Cam Plus Lite the videos download and save fine? All software is up to date.