Cam V3 Does not store/show events during the night, but only during the day

Cameras
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1

This has been the case even before the newest outage, so I don’t think it’s related.
Basically no matter what happened at night, there are no recordings. I can see videos from many days in the past, but only between the 8am and about 8 or 9pm. What happens at night is not there.
I know recordings were made, I sometimes see them, but then when I come back in an hour or two, I see the record starts from 8am, sometimes even at 1pm, but the night videos are GONE!
Good thing I emailed myself this video from 4am, because it recorded the thief who stole the neighbor’s car, otherwise I can’t find it now.

Is there a support person in here that can help? If not, how do I get support?

I’d love to hear from someone what other camera do you recommend?

2

I am not a support person, but I do work for Wyze. First you can get actual support here:

https://support.wyze.com/hc/en-us

So when you kgo back to the Events tab later, you are saying the events from the night are just gone? The Events tab at first will only show the 20 or so most recent events. To go back further scroll all the way to the bottom and more should come up. If that does not work let me know.

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