Cam-Plus Subscription Stopped event logging & recording

Hi All,

I just purchased cam-plus for 7 WCO’s. Everything was working fine prior but since the subscription, now there is no longer any event logging or automatic viewing of recordings.

When motion is detected, the alert comes to the phone like always, but when you “touch here to see the event recording” it goes to live view, instead of the recording and the events calendar says “nothing to see here” even though there were / are numerous events.

Turning off the cam-plus for each camera in the activation screen returns all of the events in the event log and you can see the recordings. So they are there, just can’t see them with the subscription activated. Very strange.

I am having the same issue, have you ever got it resolved ?