Cam Plus lite stopped working and not showing up in services

Cameras
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41

LoL here’s a screenshot of mine that I do not use :winking_face_with_tongue:

Screenshot_20260702-095006
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42

On the other thread about Lite most said their Free Trial End Date was December 2027 or January 2028.

I find it interesting some users are now not seeing an End Date at all.

43

Just the way of the Wyze :rofl:

Nothing is guaranteed :winking_face_with_tongue:

44

My CP Lite says Dec 23, 2027 also but I am currently using Cam Unlimited.

45

My first WYZE camera was purchased in 2018. Here is what my android app says when I view the Cam Plus service:

Screenshot_20260703_130607_Wyze (002)
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Looks like I am good for years to come. I suspect the V3 cams might die before I hit that date. Of course I still have 1 brand new V3 in an unopened box. :slight_smile:

46

Do you know if the Tapo 2K support a WiFi network running with pure WPA3 security?

Edit:
Wow, this manufacturer actually has a nice clear list of devices that support WPA3. The camera you mentioned is not on the list.

47

I just asked AI about this issue and it said Wyze has secretly changed their policy of “grandfathering” cam plus lite customers and we will no longer receive the free storage of events and thumbnails. If this is true, it is highly unethical and I don’t deal with unethical companies. I am researching my alternatives and have some very promising replacements.

48

Don’t ya know ?.. any “mistake” an organization (not just Whyyy???ze) makes is paid for, and lands squarely on the head of, the client. All this back-end "it’s no longer offered by ‘our system’ " language is a godsend born of technology. When things were done “manually”, anyone at the company could have ultimately overridden any setting. But now, they can say it’s not a menu on the screen, so they can’t offer it or type it in manually. Whoopsy.

49

I have just ordered some highly respected Eufy cameras to replace my Wyze doorstops.

50

Thanks for bringing this up! My camera did the same thing today! I had to re-subscribe to the higher monthly fee of $12,99. I thought it was just my subscription that was a problem.

Adding this - my subscription was for Cam Plus because I only have 1 active camera (Cam Pan V3). I’m now resubscribed for Cam Plus Unlimited. I am trying to change my subscription back to Cam Plus & so far, it’s still trying to complete the process.

51

Personally, I wouldn’t trust AI for any kind of advice, but I’m keeping my options open. Looks like TP-Link will be gaining a new customer pretty soon.

52

AI sometimes has trouble timing how long it takes to run a mile. I don’t always trust AI either.

53

AI has suggested to some teens it is a good idea to commit suicide :thinking:

54

I asked Perplexity about Cam Plus Lite and here one thing it came up with.

“Some recent forum reports say people have seen Cam Plus Lite disappear or stop working on their accounts, especially after subscription changes or service reassignments. Those reports are user experiences, not official policy, but they suggest Wyze may be making the plan harder to keep active in practice.”

Forum reports, that would be us.

55

I agree with the negative comments on AI which is why I use several. But that is beside the point: who would you trust more, AI or Wyze???

56

That is the official Wyze policy for certain changes. If you subscribe to CamPlus Pro, I believe you automatically lose CamPlus Lite.

From a google AI search:

Crucial Risks & Exceptions

  • Cam Unlimited Pro Warning: If you ever upgrade to Cam Unlimited Pro (or even accept a free trial of it), Wyze will automatically and permanently cancel your Cam Plus Lite plan. Once gone, it cannot be recovered. [1, 2, 3]
  • Potential Double Charges: If you set a custom monthly payment for Cam Plus Lite (instead of choosing the $0 free option), Wyze will continue to charge you for both subscriptions until you manually log into the Wyze Services Portal and cancel the Lite plan. [1, 2, 3, 4]
  • Losing It Permanently: If you do decide to manually cancel your Cam Plus Lite subscription to clean up your account, you will lose it forever. You cannot downgrade back to Lite in the future if you change your mind
57

Ummh, like some other people on this forum I didn’t do anything to my cam plus lite account. Suddenly, in place of the event thumbnails, every time the camera “sees” something, I now get thumbnails telling me I have to upgrade to the paid plan. I am replacing the cameras with a competitor’s brand this week, I have read that I may then not experience the connectivity issues that the Wyze cameras seem to suffer from. Also, with local storage there will be no upsell efforts.

58

May be some day they will add another exception that, if you use cameras during the day then it will also end cam plus lite :smiling_face:. At this point they can add whatever to get rid of people from cam plus lite.

60

Log on to their website and check. It has much closer date.