# Cam pan V3 never able to have event recordings

**URL:** <https://forums.wyze.com/t/cam-pan-v3-never-able-to-have-event-recordings/267349>\
**Category:** Cameras\
**Tags:** troubleshooting, cam-v3, cam-pan-v3, android, support\
**Created:** [May 17, 2023, 2:29pm UTC](https://forums.wyze.com/t/cam-pan-v3-never-able-to-have-event-recordings/267349 "2023-05-17T14:29:11Z")\
**Posts on this page:** 2\
**Page:** 2

<div class="post-metadata">

**Author:** ![itsdaplumber](https://avatars.discourse-cdn.com/v4/letter/i/b487fb/32.png) [@itsdaplumber](https://forums.wyze.com/u/itsdaplumber)\
**Post date:** [December 4, 2024, 4:05pm UTC](https://forums.wyze.com/t/cam-pan-v3-never-able-to-have-event-recordings/267349/21 "2024-12-04T16:05:26Z")

</div>

I found that by resetting the cloud and resetting the camera worked and is holding for me

---

<div class="post-metadata">

**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\
**Post date:** [December 4, 2024, 8:00pm UTC](https://forums.wyze.com/t/cam-pan-v3-never-able-to-have-event-recordings/267349/22 "2024-12-04T20:00:13Z")

</div>

Did you do a factory reset of the cam or just reboot it? If you have cam plus, you shouldn’t be seeing this issue (resetting the cloud impacts cam plus), so yours may have been a different problem with similar symptoms.

[Previous page](https://forums.wyze.com/t/cam-pan-v3-never-able-to-have-event-recordings/267349.md?page=1)