# Cam Pan stopped scanning :(

**URL:** <https://forums.wyze.com/t/cam-pan-stopped-scanning/137333>\
**Category:** Cameras\
**Tags:** iphone-ipad\
**Created:** [October 20, 2020, 3:30pm UTC](https://forums.wyze.com/t/cam-pan-stopped-scanning/137333 "2020-10-20T15:30:31Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![steve257](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@steve257](https://forums.wyze.com/u/steve257)\
**Post date:** [October 20, 2020, 3:30pm UTC](https://forums.wyze.com/t/cam-pan-stopped-scanning/137333/1 "2020-10-20T15:30:31Z")

</div>

I moved my Cam Pan, and reset my scanning waypoints, but now it will not scan! In the waypoint setup screen, I can hit the Preview button and it dutifully scans between all my set waypoints (and yes, I did hit Save after setting them up). When I exit the setup screens, the camera just stays at the last position it was in-it doesn’t scan!  
I can return to the setup screen and Preview again, and it scans correctly, just not in the ‘normal’ operations?  
Any ideas?  
I’m using 4.10.6.193 firmware, I have another Cam Pan with the same firmware, and it’s still scanning away just like it should (but I haven’t tried to reset the waypoints again since the last firmware update).  
Any ideas???

---

<div class="post-metadata">

**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\
**Post date:** [October 21, 2020, 1:04am UTC](https://forums.wyze.com/t/cam-pan-stopped-scanning/137333/2 "2020-10-21T01:04:53Z")

</div>

Welcome to the Wyze community @steve257!  
Did you make sure that Pan Scan is enabled by going to more, then pan scan?  
Also, try power cycling (unplugging and plugging back in) the camera.

---

<div class="post-metadata">

**Author:** ![steve257](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@steve257](https://forums.wyze.com/u/steve257)\
**Post date:** [October 21, 2020, 1:27pm UTC](https://forums.wyze.com/t/cam-pan-stopped-scanning/137333/3 "2020-10-21T13:27:38Z")

</div>

BINGO! I don’t know how it got turned off (surely I didn’t do it 🤣), but it was disabled! Turned it on, and I’m happily scanning away again 😉

---

<div class="post-metadata">

**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\
**Post date:** [October 21, 2020, 2:58pm UTC](https://forums.wyze.com/t/cam-pan-stopped-scanning/137333/4 "2020-10-21T14:58:05Z")

</div>

It can happen when you update the camera, its a known issue.