# Bulbs stop working, no support **URL:** \ **Category:** Power & Lighting\ **Tags:** bulb-v1\ **Created:** [July 15, 2024, 5:34am UTC](https://forums.wyze.com/t/bulbs-stop-working-no-support/304323 "2024-07-15T05:34:18Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [July 15, 2024, 7:24am UTC](https://forums.wyze.com/t/bulbs-stop-working-no-support/304323/4 "2024-07-15T07:24:41Z")
Sounds like you have the V1 Bulbs that required you to set them up via WiFi. There were a myriad of problems with using WiFi, which is why they changed to Bluetooth. Try these suggestions: > [@Wyze bulb setup](https://forums.wyze.com/t/wyze-bulb-setup/43085/24): > > As a WiFi device the Wyze Bulb will have a lot of the same general caveats as the Plug. That said, if you are having setup troubles, make sure none of these things are interfering: To start, if you are on iOS 13, confirm that you are using the most recent version. Also, iOS 13 users should update to version 2.5.53 or above of the Wyze app using the Apple App Store. iOS 13 won’t allow the app to see your local networks if location services for the app are turned off. You can turn the location … --- _[View the full topic](https://forums.wyze.com/t/bulbs-stop-working-no-support/304323)._