Still searching the forum, but the closest issue I’ve come across is one where the opposite issue happens in live view, i.e., going to live view turns the lights on:
That issue was fixed, and I’m wondering if that code change accidentally resulted in the bug I’m seeing. It’s very easy for me to reproduce. Can a mod or someone from Wyze try and reproduce to confirm? Right now I’m experimenting with some rule workarounds, but I shouldn’t have to get into complex rules to avoid the lights turning off just by going into live view.
Steps:
- Under Floodlight settings, go to Schedule > Rule.
- Create rule with a specific start time and end time (can be any time of day and only a need 2-3 minute period for the test).
- Add action to “turn on floodlight”
- At designated start time, visually confirm floodlights are activated.
- On mobile app, go to live view. You will note the lights are on at first.
Expected result:
Lights stay on until period of time specified in rule ends, regardless of whether user is checking on live view or not.
Observed result:
Lights turn off in about 1 second as soon as user checked the live view in the Wyze app.
I thought I’d open a ticket with support, but the support bot was a frustrating experience, especially as it doesn’t even list the floodlight cam as a product, so I didn’t get too far with that.