# BUG: Name Your Price Breaks Person Filters **URL:** \ **Category:** Wyze AI\ **Tags:** not-platform-specific\ **Created:** [September 14, 2020, 3:45pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075 "2020-09-14T15:45:03Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [September 15, 2020, 9:30pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/21 "2020-09-15T21:30:10Z")
I used a $40 Vesa rebate card from tires I bought. 🙂 Get yourself a $10 Visa / Mastercard gift card. ---
**Author:** ![bobes25](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@bobes25](https://forums.wyze.com/u/bobes25)\ **Post date:** [September 15, 2020, 10:19pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/22 "2020-09-15T22:19:48Z")
looks like they fixed it… or something happened and I can filter by person now suddenly ---
**Author:** ![Elysiumsun](https://avatars.discourse-cdn.com/v4/letter/e/a3d4f5/32.png) [@Elysiumsun](https://forums.wyze.com/u/Elysiumsun)\ **Post date:** [September 15, 2020, 11:18pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/23 "2020-09-15T23:18:37Z")
Mine is still popping up asking for cam plus. It won’t filter. ---
**Author:** ![UserCustomerGwen](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/usercustomergwen/32/75644_2.png) [@UserCustomerGwen](https://forums.wyze.com/u/UserCustomerGwen)\ **Post date:** [September 15, 2020, 11:59pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/24 "2020-09-15T23:59:21Z")
Thanks for tagging me in! This is a bug and we’ve filed it to be fixed. Any chance anyone sent in logs? I’d love to get those to the team. ---
**Author:** ![bobes25](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@bobes25](https://forums.wyze.com/u/bobes25)\ **Post date:** [September 16, 2020, 1:23am UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/25 "2020-09-16T01:23:48Z")
mine is back as well. will wait for the fix ---
**Author:** ![Nerdy](https://avatars.discourse-cdn.com/v4/letter/n/b487fb/32.png) [@Nerdy](https://forums.wyze.com/u/Nerdy)\ **Post date:** [September 17, 2020, 10:35am UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/26 "2020-09-17T10:35:25Z")
Pfewww! I noticed this this morning and saw this blog, I was getting worried! How do I send logs? ---
**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\ **Post date:** [September 17, 2020, 10:42am UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/27 "2020-09-17T10:42:01Z")
I’m using the bata app and it happens to me too. Log#41637 ---
**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\ **Post date:** [September 17, 2020, 10:43am UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/28 "2020-09-17T10:43:46Z")
> **[Submit a Log](https://support.wyze.com/hc/en-us/articles/360033507872-Submit-a-Log)** > > Log files help us gather information about your device to help with troubleshooting. Follow these steps to submit a log. > > In the Wyze app, tap Account \> Wyze Support \> Submit a Log. > > Select y... You can post then log number here or send a message to @UserCustomerGwen. ---
**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\ **Post date:** [September 17, 2020, 12:55pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/29 "2020-09-17T12:55:33Z")
It’s filtering properly for me. However, I actually chose to pay something for person detection. I also have never turned on cam plus for any camera on my account. ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [September 17, 2020, 1:27pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/30 "2020-09-17T13:27:51Z")
Mine filters properly too. I payed $0 and have used the Cam Plus trials. ---
**Author:** ![Nerdy](https://avatars.discourse-cdn.com/v4/letter/n/b487fb/32.png) [@Nerdy](https://forums.wyze.com/u/Nerdy)\ **Post date:** [September 17, 2020, 2:51pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/31 "2020-09-17T14:51:10Z")
I paid the recommended price which seemed fair (it is reasonable enough) and it doesn’t filter. But it will, and if Wyze sells to a less fair company because business is getting to difficult on their own, Ill know I tried to be fair to them as much as they try to be fair to us 🙂 ---
**Author:** ![Nerdy](https://avatars.discourse-cdn.com/v4/letter/n/b487fb/32.png) [@Nerdy](https://forums.wyze.com/u/Nerdy)\ **Post date:** [September 17, 2020, 2:56pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/32 "2020-09-17T14:56:26Z")
> [@Brlepage](#): > > n log number here or send a mes Amazing thank you! log sent ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [September 17, 2020, 3:38pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/33 "2020-09-17T15:38:28Z")
When it becomes useful to me I’ll pay for it. 🙂 So far it tells me every time my dog goes to the front yard but seldom recognises delivery people. In fairness this is a V2 mounted outside. PD seems to work better on inside cameras but I know there are people in my house. 😊 Also, for those rare times when PD _is_ correct the nitification is long after the person has left. ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [September 17, 2020, 4:19pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/34 "2020-09-17T16:19:01Z")
Strange, it really works well for me. My camera is mounted outside high above the door, which is why I assumed the original Xnor detection worked so poorly due to the angle. And yet it’s been spot on lately. ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [September 17, 2020, 4:44pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/35 "2020-09-17T16:44:10Z")
My wife left for work at 12:43. I got the PD notification at 12:53. PD worked but 10 minutes? ![WOC_two_way_audio](https://us1.discourse-cdn.com/wyze/original/3X/1/4/141126379b5ff8417876cdc1966064eb2fb4b84c.jpeg) ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [September 17, 2020, 6:48pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/36 "2020-09-17T18:48:29Z")
Weird (but funny). Mine seem to always work within 10 to 20 seconds. Are you using the camera setting in Alexa or a routine? Edit: oh maybe you are talking about regular Wyze app notifications. I never get any on my main phone. But the Alexa announcements seem reliable and relatively quick. ---
**Author:** ![roter61](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@roter61](https://forums.wyze.com/u/roter61)\ **Post date:** [September 17, 2020, 8:46pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/37 "2020-09-17T20:46:38Z")
Same thing happened to me. But I realized that if you go to Account-Services, then back to Events, it will start working (the person filter). Try it. ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [September 17, 2020, 9:08pm UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/38 "2020-09-17T21:08:50Z")
Just the regular WYZE app notifications. ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [September 18, 2020, 2:48am UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/39 "2020-09-18T02:48:30Z")
With all due respect, I think Wyze needs better performance from the software QA team. The problem found seems like an ordinary use case. TBH, I instinctively knew not to try this “name your price” upgrade until others played around with it. ---
**Author:** ![raym64](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/raym64/32/14905_2.png) [@raym64](https://forums.wyze.com/u/raym64)\ **Post date:** [September 18, 2020, 4:00am UTC](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075/40 "2020-09-18T04:00:58Z")
I noticed that to. Tonight for example, trying to filter by person just popped up the same old nag screen asking me to resubscribe to cam plus. But when I went to services/person detection and back, I could filter without the nag screen. [Previous page](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075.md?page=1) [Next page](https://forums.wyze.com/t/bug-name-your-price-breaks-person-filters/123075.md?page=3)