# Brand New Floodlight Pro won’t Authenticate

**URL:** <https://forums.wyze.com/t/brand-new-floodlight-pro-won-t-authenticate/342276>\
**Category:** Cameras\
**Tags:** floodlight-pro, iphone-ipad\
**Created:** [April 10, 2026, 7:57pm UTC](https://forums.wyze.com/t/brand-new-floodlight-pro-won-t-authenticate/342276 "2026-04-10T19:57:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tgrant48](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@tgrant48](https://forums.wyze.com/u/tgrant48)\
**Post date:** [April 10, 2026, 7:57pm UTC](https://forums.wyze.com/t/brand-new-floodlight-pro-won-t-authenticate/342276/1 "2026-04-10T19:57:05Z")

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Brand new floodlight pro. Put in the same spot that older V3 was. Full strength signal. Captures movement videos perfectly but refuses to go live. Stops on step 2 authenticating. Tried everything as far as resets and reinstall. AI says bad camera. Any ideas…..oh, also will work all day long live on PC live view.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [July 9, 2026, 7:58pm UTC](https://forums.wyze.com/t/brand-new-floodlight-pro-won-t-authenticate/342276/2 "2026-07-09T19:58:04Z")

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Closed on July 9, 2026, 7:58pm UTC

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