Blurry low resolution video when using new V4 camera with Amazon Alexa live view / Firestick 4K (using Wyze skill)

Cameras
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Blurry low resolution video when using new V4 camera with Amazon Alexa live view / Firestick 4K (using Wyze skill)

The v4 camera resolution is great when viewing video in the Wyze app, however video is a blurry low resolution mess when trying to view video using with Amazon Alexa live view / Firestick 4K (using the Wyze skill).

I primarily view video on a 4K tv using the Amazon firestick, so this low res 360p blurry video does not work for me and is a big downgrade from the v3. Video is also blurry when viewing in live view in Alexa app.

Perhaps Wyze will fix this in a future firmware / Wyze skill update but in the meantime, I am sending this v4 camera back to Amazon and reverting back to my v3, which has much better resolution in Alexa Live view.

I have left a review on Amazon Canada pointing out this issue until it is resolved.

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This has been discussed before. The common belief is that until Amazon specifically adds support for the V4 camera, it is operating in a generic config which includes only low resolution. Once Amazon adds support for the V4, this should improve.

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