# Bluestacks 5 Failed to connect

**URL:** <https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087>\
**Category:** Cameras\
**Tags:** cam-v3, android\
**Created:** [March 16, 2025, 3:41pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087 "2025-03-16T15:41:09Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![jean.s2011](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jean.s2011](https://forums.wyze.com/u/jean.s2011)\
**Post date:** [March 16, 2025, 3:41pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/1 "2025-03-16T15:41:09Z")

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when starting the app on Bluestack all cam are failed to connect.  
But if i click on any of yhem it is working !!!  
is there a setting i should change to see all cam at the same time ?

thanks

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [March 16, 2025, 11:46pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/2 "2025-03-16T23:46:26Z")

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Welcome to the Forum, @jean.s2011! 👋

What additional detail can you provide about your settings and troubleshooting steps you’ve attempted? For instance…

- What happens if you use the app on an actual mobile device running Android?
- Where are you experiencing the error? **Favorites** tab, individual device screen, viewing a camera group?
- What error code (if any) or message does the app show?
- Do you have **&nbsp;Account ➜ App Settings ➜ Auto Play Video Live Streams** enabled?

Knowing more about your experience would be helpful for others who want to assist. If you can provide (a) relevant screenshot(s), then that might be even better.

As far as I know, the Wyze app isn’t officially supported on emulators, though some Forum members report using them routinely, so I imagine there’s probably a solution for your issue.

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**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\
**Post date:** [March 17, 2025, 12:09am UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/3 "2025-03-17T00:09:34Z")

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Nice avatar shadowing.

 ![Screenshot_20250316_200753_Chrome](https://us1.discourse-cdn.com/wyze/original/3X/6/c/6c3c60ac1057118fd95641902f40d633986ab455.jpeg)

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**Author:** ![jean.s2011](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jean.s2011](https://forums.wyze.com/u/jean.s2011)\
**Post date:** [March 18, 2025, 3:01pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/4 "2025-03-18T15:01:52Z")

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![Capture](https://us1.discourse-cdn.com/wyze/original/3X/b/a/bae02e7a45fcf3eba69c2f06968b2fbe9ba6f781.jpeg)

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**Author:** ![jean.s2011](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jean.s2011](https://forums.wyze.com/u/jean.s2011)\
**Post date:** [March 18, 2025, 3:03pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/5 "2025-03-18T15:03:18Z")

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![Capture 3](https://us1.discourse-cdn.com/wyze/original/3X/3/3/33b2c2b9bff6985a863e2c7939cf2964c3f3ea70.jpeg)

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [March 18, 2025, 3:15pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/6 "2025-03-18T15:15:12Z")

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There was some discussion of that error code in another topic last month, starting around here:

> [@Wyze app 3.3.5 - Released 2/20/2025](https://forums.wyze.com/t/wyze-app-3-3-5-released-2-20-2025/324196/35):
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> Since updating to this version cameras in live view constantly disconnect every 6-9 seconds with error -2147483648. Was fine before this update on android 11 tablet. V 3.3.5 (623)

There’s some discussion from users about seeing this in previous beta app releases and about changing some **Developer options** settings in order to improve performance. I haven’t seen a mention of what Wyze app version you’re using, so I don’t know if that will be helpful or not.

Thank you for sharing the screenshots!

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**Author:** ![jean.s2011](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jean.s2011](https://forums.wyze.com/u/jean.s2011)\
**Post date:** [March 18, 2025, 8:27pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/7 "2025-03-18T20:27:10Z")

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![Capture 4](https://us1.discourse-cdn.com/wyze/original/3X/7/8/781908e5296d18d473a7a9c7d8bb0fded09f937a.jpeg)

it is 3.3.6(626)

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**Author:** ![peepeep](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/peepeep/32/107148_2.png) [@peepeep](https://forums.wyze.com/u/peepeep)\
**Post date:** [May 26, 2025, 8:52pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/8 "2025-05-26T20:52:14Z")

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Events had not been populating Events & Monitoring (Multi-Cam Timeline) tabs. With the hotfix, it’s working again.

> [@Wyze app hotfix - Released 5/23/2025](https://forums.wyze.com/t/wyze-app-hotfix-released-5-23-2025/330601):
>
> App Update! We have released a hotfix to fix a few small bugs that appeared in our last release. Wyze app 3.5.1 hotfix Versions: Android： 3.5.1.666 iOS： 3.5.1.4 What’s new: Bug fixes Read our Release Notes: [https://go.wyze.com/releasenotes](https://go.wyze.com/releasenotes)

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [August 24, 2025, 8:52pm UTC](https://forums.wyze.com/t/bluestacks-5-failed-to-connect/326087/9 "2025-08-24T20:52:53Z")

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