Beta response

Hi,
Just curious when I send a bug report or comment via Test Flight I never hear back. Is this protocol?
Detection of any kind is not working since I tried to enable person detection.
Thanks.
James

yes, this is how it is supposed to work in Beta because the logs go directly to the developers and not support.

you enabled person detection but are you by chance white listed for actually using it? currently person detection from Wyze is in what I am calling the Beta-Beta and you have to be approved ( white listed) separately to utilize it. if you are not I would turn person detection off and try a power cycle on the camera and see if you have regular detection working correctly.

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Hi Bam,

Thanks for the info.

What is involved to get white listed?

Thanks.

Cheers,

James

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you will be put on a list and as is understandable it is quite long at this point. I know nothing of speed or time on the list. but follow the info here

person detection whitelist

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Thank you!

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