My camera only goes online when it detects motion, is this how its supposed to operate? Can’t go live unless i catch it during this time shows offline on the app but still detects motion.
I am not experiencing any issue like that with my Battery Cam Pro (BCP).
Can you provide the following:
- Android OS Version
- Android Wyze App Version
- Battery Cam Pro Firmware Version
- Battery Cam Pro Plugin version
Also, have you reached out to Wyze and provided any logs on this yet? If not, I would also do that to get this reported.
In addition, for clarity, are you saying that you have to hit the play button for it to stream or are you seeing the cloud with a line through it. If you are seeing the play button on the live feed, then yes, by default it will require that. If you don’t like that option, then you can turn it off by going to settings, Advanced Settings, then toggle off Power Saving Mode.
Thanks for the response
Os 13 ,app version 2509512, firmware 1412289, plug in 25002 i have contacted support but wanted to try here as well. I have the cloud with the line though it. Currently the app shows that camera is offline but if i go outside and camera motion sensor is activated it becomes online . Then camera will return to offline when no more motion
My Plugin is different, but the firmware is the same. I am also testing the V3 of the app. Have you checked to see if there is an update for the BCP? Could be beta which is why mine is different.
I would also check the IP address on the camera and access your router and see if the IP is the same there. I ask that because I have seen where the IP may be different. If that is the case, then you would see the cloud with a line, but the camera will actually function.
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