# Base station app not working

**URL:** <https://forums.wyze.com/t/base-station-app-not-working/320365>\
**Category:** Wyze App\
**Tags:** troubleshooting, cam-plus, iphone-ipad\
**Created:** [January 5, 2025, 8:49pm UTC](https://forums.wyze.com/t/base-station-app-not-working/320365 "2025-01-05T20:49:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cellmuus](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@cellmuus](https://forums.wyze.com/u/cellmuus)\
**Post date:** [January 5, 2025, 8:49pm UTC](https://forums.wyze.com/t/base-station-app-not-working/320365/1 "2025-01-05T20:49:45Z")

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Base station light is solid blue, but app isn’t recognizing it and won’t allow me to proceed to next step to set it up and an outdoor camera. Firmware and app are up to date, connected to Ethernet and power. Don’t know what to try next.

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**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [January 6, 2025, 6:29pm UTC](https://forums.wyze.com/t/base-station-app-not-working/320365/2 "2025-01-06T18:29:05Z")

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Did you follow these directions?

> **[Wyze Base Station Setup Guide](https://support.wyze.com/hc/en-us/articles/360037538072-Wyze-Base-Station-Setup-Guide)**
>
> Wyze Base Station is the communication hub for your Wyze Cam Outdoor and it is necessary for it to talk to your network.
> 
> New to Wyze? Before starting, download the Wyze app and connect to the Wi-F...

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [April 6, 2025, 6:29pm UTC](https://forums.wyze.com/t/base-station-app-not-working/320365/3 "2025-04-06T18:29:57Z")

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