# Bad batch of cameras or quality control issue - No SD card detected

**URL:** <https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102>\
**Category:** Cameras\
**Tags:** not-platform-specific\
**Created:** [July 7, 2019, 5:08pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102 "2019-07-07T17:08:31Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mankoffm](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@mankoffm](https://forums.wyze.com/u/mankoffm)\
**Post date:** [July 7, 2019, 5:08pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102/1 "2019-07-07T17:08:31Z")

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I am wondering if other recent users are having issues. I currently have 5 Wyze cams that work perfectly (purchased all within a month. I just purchased a 6th. This camera worked but would not detect my SD card. It’s the same size (32gb) and brand (Sandisk) I have in the other 5 cameras. I formatted the SD card with the official SD card program and that didn’t work. I took a known good memory card from another camera and put in the new one. Still didn’t work. I put the new memory card in an older camera and it worked fine. It’s not the memory card. I then returned it to Amazon and got another one yesterday. I had the exact same problem, No SD card detected. I again tried all troubleshooting procedures. Nothing worked. Since I have 5 working cameras I know it’s not me. I am hoping the 3rd replacement camera works. Either there was a bad batch of cameras or there is a quality control issue that I am hoping will be addressed. These are great cameras but it’s hard to recommend these with what I have been experiencing.

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**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\
**Post date:** [July 7, 2019, 5:11pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102/2 "2019-07-07T17:11:44Z")

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@None recently discovered a missing resistor:

> [@Different mini SD card problem](https://forums.wyze.com/t/different-mini-sd-card-problem/38209/26):
>
> So, I just wanted to update this thread. After getting my replacement V2 this afternoon I opened it up to compare with the V2 that would not recognize the SD card, and my suspicion was correct. There was a missing component. In my case, labeled R65 on the board. Measuring in-circuit resistance of the good cam was about 5K, so I tore through my box of junk (all good electronic techs have a box of junk) and found an old bluetooth earphone (remember when we thought people were talking to themselve…

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**Author:** ![None](https://avatars.discourse-cdn.com/v4/letter/n/f19dbf/32.png) [@None](https://forums.wyze.com/u/None)\
**Post date:** [July 7, 2019, 5:12pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102/3 "2019-07-07T17:12:20Z")

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> [@Different mini SD card problem](https://forums.wyze.com/t/different-mini-sd-card-problem/38209/51):
>
> I’d guess it was some kinda miscommunication. The cam is faulty and will be replaced under warranty. Thank you Wyze!

And

> [@microSD not detected](https://forums.wyze.com/t/microsd-not-detected/38105/25):
>
> I just purchased a bunch of new cams and pan cams and have the exact same issue on 4 of the 6 V2’s I purchased. I haven’t unboxed the others yet. I also haven’t unboxed the PAN yet. The camera’s don’t produce the chime when the card is inserted. I tried an SD card from a previous working V2 and it is not detected by the new cam and the sd card not detected in the new cam works fine on my previous V2. Looks like there is a QA issue on this batch. Chat Support walked me through the regular check…

And others…

I will add, someone on Reddit has a cam that won’t recognize the SD card but it isn’t specifically this issue of the missing resistor on the circuit card. So, there could be other failure modes out there.

As to “quality control”, since Wyze doesn’t produce these cameras, I sure hope they are holding the supplier accountable for all the cameras they have to replace.

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**Author:** ![mankoffm](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@mankoffm](https://forums.wyze.com/u/mankoffm)\
**Post date:** [July 7, 2019, 5:29pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102/4 "2019-07-07T17:29:27Z")

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Thanks for these responses. I am hoping the 3rd camera comes from a different batch. I agree Wyze needs to hold their supplier accountable as it tarnishes the reputation of an otherwise great product.

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**Author:** ![None](https://avatars.discourse-cdn.com/v4/letter/n/f19dbf/32.png) [@None](https://forums.wyze.com/u/None)\
**Post date:** [July 7, 2019, 5:32pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102/5 "2019-07-07T17:32:19Z")

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My replacement worked 100%. If you have a moment, you can reply to one of those posts (not sure exactly whcih one) and tell them what your MAC address is. It might help them corral others.

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**Author:** ![mankoffm](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@mankoffm](https://forums.wyze.com/u/mankoffm)\
**Post date:** [July 7, 2019, 5:55pm UTC](https://forums.wyze.com/t/bad-batch-of-cameras-or-quality-control-issue-no-sd-card-detected/42102/6 "2019-07-07T17:55:29Z")

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Unfortunately I didn’t take pics of the MAC address. If I get another defective one I will. I am hoping the 3rd one works.
