The Wyze software and sign in has become so convoluted and user-unfriendly that I am fed up with Wyze. A simple purchase through Wyze and Amazon was bungled this morning. All I have to interface with is this awful software and the sign-in gymnastics. I am done with wyze.
Thanks for letting us know 
It is single-sign-on (SSO) credentials. Like the rest of the Internet.
”Pretty standard really.” - Dr. Evil
From the description, I’m not really sure what the problem is, and I see that you created another topic that you subsequently deleted in the Services & Integrations category, tagged with alexa, and referring to the “awful AI software”. If you’re having an issue that you’re seeking assistance with, then providing some additional detail would be helpful.
Welcome to the Forum, @falkyjohn! 
I have been trying to clear my shopping cart for three days now. This entire software package is awful